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IPphone/Softphone won't register to goautodial

Added by Ludovic RAMOSFILIPE almost 3 years ago

Hi,

I installed the V4 fresh installation

I update the IP with script and add the ip on /var/www/html/php/goCRM......php

I have acces au GUI and I configure a carrier (It's registered)

but when I test to login softphone agent or register softphone X-lite it's not work

Do you have an idea what's the problem ?


Replies (5)

RE: IPphone/Softphone won't register to goautodial - Added by Demian Lizandro Biscocho almost 3 years ago

We highly recommend going over the Getting From Started Guide for v4. You don't need softphones anymore since v4 uses webRTC. You only need Google Chrome.

RE: IPphone/Softphone won't register to goautodial - Added by George Michalopoulos almost 3 years ago

Demian Biscocho wrote:

We highly recommend going over the Getting From Started Guide for v4. You don't need softphones anymore since v4 uses webRTC. You only need Google Chrome.

i have an installation with several sip hardphones..
can i use them with goautodial ?

RE: IPphone/Softphone won't register to goautodial - Added by Demian Lizandro Biscocho almost 3 years ago

Yes, you can. Disable WebRTC in the admin settings. The use the phone login details of your phone extension to your SIP phones.

RE: IPphone/Softphone won't register to goautodial - Added by George Michalopoulos almost 3 years ago

its not possible to have mixed agents, some with webrtc and some with hardphones ?

RE: IPphone/Softphone won't register to goautodial - Added by Wittie Manansala almost 3 years ago

Not possible. For softphone or hardphone registration hope this link may help you https://goautodial.org/projects/goautodialce/wiki/HOWTO_Enable_Softphones

Thanks

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