GOautodial Open Source Omni-channel Contact Center Suite

Hi,

May we know what installation type you've used? Using ISO or from scratch?

Make sure to update your server by following steps posted here https://goautodial.org/projects/goautodialce/wiki/HOWTO_Update_latest_version_via_Github

Thank you

Hi Wittie, Thanks for your reply

For the installation, i've used the ISO installer (the latest one GOautodial-4-x86_64-Final-20191010-0150.iso )

The first issue i noticed, is that when i tried to update the server (following the steps in https://goautodial.org/projects/goautodialce/wiki/HOWTO_Update_latest_version_via_Github) i wasn't able to update databases, the mysql service was down.

after starting the service and logged in mysql, i didn't find the goautodial and asterisk databases; in fact there are no other databases than the default ones that come with mysql.

the Environement i'm using is a VM (10Gb RAM + 30Gb Harddrive) running on vmware ESXI 6.5

Here's the output from mysql :

[root@vaglxc01 ~]# mysql
Welcome to the MariaDB monitor.  Commands end with ; or \g.
Your MariaDB connection id is 23
Server version: 10.1.36-MariaDB MariaDB Server

Copyright (c) 2000, 2018, Oracle, MariaDB Corporation Ab and others.

Type 'help;' or '\h' for help. Type '\c' to clear the current input statement.

MariaDB [(none)]> show databases;
+--------------------+
| Database           |
+--------------------+
| information_schema |
| mysql              |
| performance_schema |
| test               |
+--------------------+
4 rows in set (0.00 sec)

MariaDB [(none)]>