GOautodial Open Source Omni-channel Contact Center Suite

Hi,

Are you able to make calls using autodial? if yes you can try to check the manual dial prefix on your campaign.

Thanks

NO,i'm not.
But today i discovered that routes for italy was not enabled yet on my justgovoip account.
Maybe i found the problem.
Following updates...

i enabled routes for italy,but the phone still close the call immediately after the dial,what can i try?please help me.

Pl post the log

i'm sorry i'm a noob,which log?where can i find it?

Connected to Asterisk 1.8.23.0-1_centos5.go RPM by demian@goautodial.com currently running on go (pid = 3281)
Verbosity is at least 4
[Oct 19 10:28:40] Manager 'sendcron' logged on from 127.0.0.1
[Oct 19 10:28:40] -- Executing [8600051@default:1] MeetMe("Local/8600051@default-0000003e;2", "8600051,F") in new stack
[Oct 19 10:28:40] > Channel Local/8600051@default-0000003e;1 was answered.
[Oct 19 10:28:40] -- Executing [4623277136390909574933@default:1] AGI("Local/8600051@default-0000003e;1", "agi://127.0.0.1:4577/call_log") in new stack
[Oct 19 10:28:40] Manager 'sendcron' logged off from 127.0.0.1
[Oct 19 10:28:40] -- AGI Script Executing Application: (EXEC) Options: (Set(_CAMPCUST=TESTCAMP))
[Oct 19 10:28:40] -- <Local/8600051@default-0000003e;1>AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Oct 19 10:28:40] -- Executing [4623277136390909574933@default:2] Dial("Local/8600051@default-0000003e;1", "IAX2/390909574933@GOCE4623277136,,tTo") in new stack
[Oct 19 10:28:40] ERROR¹⁵⁶⁶⁸: netsock2.c:269 ast_sockaddr_resolve: getaddrinfo("GOCE4623277136", "(null)", ...): Name or service not known
[Oct 19 10:28:40] WARNING¹⁵⁶⁶⁸: acl.c:590 resolve_first: Unable to lookup 'GOCE4623277136'
[Oct 19 10:28:40] WARNING¹⁵⁶⁶⁸: chan_iax2.c:4585 create_addr: No such host: GOCE4623277136
[Oct 19 10:28:40] WARNING¹⁵⁶⁶⁸: app_dial.c:2345 dial_exec_full: Unable to create channel of type 'IAX2' (cause 20 - Subscriber absent)
[Oct 19 10:28:40] Everyone is busy/congested at this time (1:0/0/1)
[Oct 19 10:28:40] -- Executing [4623277136390909574933@default:3] Hangup("Local/8600051@default-0000003e;1", "") in new stack
[Oct 19 10:28:40] Spawn extension (default, 4623277136390909574933, 3) exited non-zero on 'Local/8600051@default-0000003e;1'
[Oct 19 10:28:40] -- Executing [h@default:1] AGI in new stack
[Oct 19 10:28:40] -- <Local/8600051@default-0000003e;1>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----20-----CHANUNAVAIL---------- completed, returning 0
[Oct 19 10:28:40] == Spawn extension (default, 8600051, 1) exited non-zero on 'Local/8600051@default-0000003e;2'
[Oct 19 10:28:40] -- Executing [h@default:1] AGI in new stack
[Oct 19 10:28:40] -- <Local/8600051@default-0000003e;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0--------------- completed, returning 0
go*CLI>

you error "No such host: GOCE4623277136" says either your trunk is not registered or spelling mistake

1. make sure the trunk is registered by typing below commands in asterisk clik
sip show peers
sip show registry

2. make sure you have entered the same name in the dailpaln as mentioned in sip settings. ie"GOCE4623277136"

br
striker
www.striker24x7.blogspot.com