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Not getting to make outbound calls even after new installation.

Added by william thijs over 9 years ago

Hi everyone i was hoping that some can assist me with my problem. I installed goautodail on a brand new system with minimum requirements
to serve 15 agents. After installation in order to get the server to work i had to go into phpmyadmin and change the server ip address from there.
The update_server_ip only changed the ip in the cli but not in the database. I had to do the same for the phones and the conference.
Most of the ip address i had to change from with in phpMyadmin. So far i for X-lite to sync with goautodail and the extension and i am able to call
another extension localy using sip...but i am not getting to call out even though i configured the trunking to my provider.
I also loaded some leads but still can't get to call.
When i try to call i get a funny sound as if there is no connection at all.

I don't know if i have to set something else in phpmyadmin or if my dail plan is correct.

Can anyone assist please.

carrier.png (87.3 KB) carrier.png screen shit of my carrier setup

Replies (5)

RE: Not getting to make outbound calls even after new installation. - Added by striker 247 over 9 years ago

run the below command to update the ip in db too

/usr/share/astguiclient/ADMIN_update_server_ip.pl --old-server_ip=youroldip

also post the output of below commands
asterisk -rx "sip show peers"
asterisk -rx "ship show registry"

change your dialplan ie the seond line in all three dialplans

exten => _81X.,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _81X.,2,Dial(SIP/${EXTEN:1}@net2,,tTo)
exten => _81X.,3,Hangup

br
striker
www.striker24x7.blogspot.com

RE: Not getting to make outbound calls even after new installation. - Added by william thijs over 9 years ago

These are the out puts of the commands that you ask for.
First and second command.

out_put_of_first_asterisk_command.jpg (216 KB) out_put_of_first_asterisk_command.jpg

RE: Not getting to make outbound calls even after new installation. - Added by william thijs over 9 years ago

Can you by chance assist me with a dial plan for the US and CAN

RE: Not getting to make outbound calls even after new installation. - Added by Demian Biscocho over 9 years ago

Can you post the output of your Asterisk CLI when dialing?

Normally, the standard dialplan by most carriers is: country code + area code + phone number. For US and Canada this is 1NXXNXXXXXX.

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