GOautodial Open Source Omni-channel Contact Center Suite

Hi Chris,

Please follow the instruction on this link
http://goautodial.org/projects/goautodialce/wiki/GOautodialCE33

Cheers
q^_^p

Hi Wilper, thanks for your reply. The link you have provided is the same one I made reference to in my first post. As I said, I am aware of those instructions. I am hoping someone can explain in more detail what to do. Cheers.

This is what I have done so far:
I used WINSCP to move a copy of the file “goautodial.repo” to my desktop.

Then I added the additional text so it now looks like this:

[goautodial-current]
name=CentOS-$releasever - Goautodial - Current
baseurl=http://downloads2.goautodial.org/centos/$releasever/current/$basearch/
enabled=1
gpgcheck=0

[goautodial-updates]
name=CentOS-$releasever - Goautodial - Updates
baseurl=http://downloads2.goautodial.org/centos/$releasever/updates/$basearch/
enabled=1
gpgcheck=0

[goautodial-testing]
name=CentOS-$releasever - Goautodial - Testing
baseurl=http://downloads2.goautodial.org/centos/$releasever/testing/$basearch/
enabled=0
gpgcheck=0

I then used WINSCP to move the updated file back into the directory it came from.

I then rebooted the server.

Then opened PUTTY and typed the following in one line:

yum -y update goautodial-ce --enablerepo goautodial-testing

Once I hit enter, it ran, it downloaded a patch of about 30 meg. It gave some errors which it said I can ignore.

I then rebooted again and logged into the admin panel and it still says I have version 3.0

What have I done wrong?

Where does it say you still have version 3.0? Can you post a screenshot?

Screen shot as requested.

yes it still says 3.0

Sorry that screen shot was of another server. This is the correct server.

It still says 3.0 and this is the server I updated to 3.3

I have just noticed it does say 3.3 on the admin login screen. So I guess that means the update has worked. But not on the dashboard.

Yes. That's correct. Your system has been upgraded. It's actually GOadmin that 3.3.X. The base GOautodial system is still 3.0.

Good morning,

I am trying to update our main dialer. But I keep getting an error message. Please see the image included.

I managed to update my test dialer without a problem.

Demian Biscocho wrote:

Yes. That's correct. Your system has been upgraded. It's actually GOadmin that 3.3.X. The base GOautodial system is still 3.0.

Thanks

Good morning,

I am trying to update our main dialer. But I keep getting an error message. Please see the image included.

I managed to update my test dialer without a problem.

Please see the image 2 posts up.

Looks like your system can't resolve the domain names. Do you have a domain name server configured in your GOautodial server? Can you ping google.com from your live server?

Hi,

I am not able ping google.com or any other websites. What is wrong and how do I fix this problem?

Thanks

I fixed the issue by setting my DNS.