GOautodial Open Source Omni-channel Contact Center Suite

Please check our FAQs and HOWTOs in the wiki page here: http://goautodial.org/projects/goautodialce/wiki. Going over the GOautodial Getting Started Guide is highly recommended.

make sure you have update the ip of the server
run the below command to update the server ip in DB
/usr/share/astguiclient/ADMIN_update_server_ip.pl

Once running the above command , check the server ip in PHONES,CONFERENCE,VICIDIAL-CONFERENCES AND SERVERS sections.

still problem presist
post the cli error logs.

br
striker
www.striker24x7.com

Hi,

I can help you out on this.

Let me know you still need help on this

Skype : hitugohil

help I have the same issue

Login to mysql root (default password- goautodial)-

mysql u root -p
go to the asterisk database
use asterisk;
UPDATE vicidial_conferences SET server_ip='123.200.0.38' where server_ip='127.0.0.1Mask:2';
select * from vicidial_conferences

thanks sql update fixed the issue

UPDATE vicidial_conferences SET server_ip='192.168.0.5' where server_ip='127.0.0.1Mask:2';
select * from vicidial_conferences

UPDATE phones SET server_ip='192.168.0.5' where server_ip='127.0.0.1Mask:2';
select * from phones