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Sorry, there are no available sessions

Added by Tarun Dutt Mathur over 11 years ago

Hi,

I have installed the goautodial and everthing was perfect, the campanign creation, carrier integration and list uploading, we were able to make manual calls easily (without logging in the agent console) but as I started the agent console it gave me error,

Sorry, there are no available sessions

and a call came on the softphone stating sorry this is a wrong extension.

How to resolve this

Thanks


Replies (6)

RE: Sorry, there are no available sessions - Added by Demian Biscocho over 11 years ago

Please check our FAQs and HOWTOs in the wiki page here: http://goautodial.org/projects/goautodialce/wiki. Going over the GOautodial Getting Started Guide is highly recommended.

RE: Sorry, there are no available sessions - Added by striker 247 over 11 years ago

make sure you have update the ip of the server
run the below command to update the server ip in DB
/usr/share/astguiclient/ADMIN_update_server_ip.pl

Once running the above command , check the server ip in PHONES,CONFERENCE,VICIDIAL-CONFERENCES AND SERVERS sections.

still problem presist
post the cli error logs.

br
striker
www.striker24x7.com

RE: Sorry, there are no available sessions - Added by Hitesh Gohil about 11 years ago

Hi,

I can help you out on this.

Let me know you still need help on this

Skype : hitugohil

RE: Sorry, there are no available sessions - Added by Cristian Peña over 10 years ago

help I have the same issue

RE: Sorry, there are no available sessions - Added by Morshed Alam Alam over 10 years ago

Login to mysql root (default password- goautodial)-

mysql u root -p
go to the asterisk database
use asterisk;
UPDATE vicidial_conferences SET server_ip='123.200.0.38' where server_ip='127.0.0.1Mask:2';
select * from vicidial_conferences

RE: Sorry, there are no available sessions - Added by Sajid Khan over 8 years ago

thanks sql update fixed the issue

UPDATE vicidial_conferences SET server_ip='192.168.0.5' where server_ip='127.0.0.1Mask:2';
select * from vicidial_conferences

UPDATE phones SET server_ip='192.168.0.5' where server_ip='127.0.0.1Mask:2';
select * from phones

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