GOautodial Open Source Omni-channel Contact Center Suite

I think you have an prefix error.

Please post your Asterisk CLI when you login.

[root@go asterisk]# asterisk -vvvvvvvvvr
Asterisk 1.4.39.1-vici.go RPM by demian@goautodial.com, Copyright (C) 1999 - 2010 Digium, Inc. and others.
Created by Mark Spencer <markster@digium.com>
Asterisk comes with ABSOLUTELY NO WARRANTY; type 'core show warranty' for details.
This is free software, with components licensed under the GNU General Public
License version 2 and other licenses; you are welcome to redistribute it under
certain conditions. Type 'core show license' for details. =========================================================================
Parsing '/etc/asterisk/asterisk.conf': Found
Parsing '/etc/asterisk/extconfig.conf': Found
Connected to Asterisk 1.4.39.1-vici.go RPM by demian@goautodial.com currently running on go (pid = 3399)
Verbosity was 7 and is now 9
[Nov 14 19:21:48] -- Remote UNIX connection
[Nov 14 19:21:58] Parsing '/etc/asterisk/manager.conf': [Nov 14 19:21:58] Found
[Nov 14 19:21:58] Manager 'sendcron' logged on from 127.0.0.1
[Nov 14 19:21:59] > Channel SIP/8003-00000002 was answered.
[Nov 14 19:21:59] -- Executing [8600051@default:1] MeetMe("SIP/8003-00000002", "8600051|F") in new stack
[Nov 14 19:21:59] Parsing '/etc/asterisk/meetme.conf': [Nov 14 19:21:59] Found
[Nov 14 19:21:59] Parsing '/etc/asterisk/meetme-vicidial.conf': [Nov 14 19:21:59] Found
[Nov 14 19:21:59] Manager 'sendcron' logged off from 127.0.0.1
[Nov 14 19:21:59] WARNING[29924]: app_meetme.c:829 build_conf: Unable to open DAHDI pseudo device
[Nov 14 19:21:59] -- &lt;SIP/8003-00000002&gt; Playing 'conf-invalid' (language 'en')
[Nov 14 19:22:01] Parsing '/etc/asterisk/manager.conf': [Nov 14 19:22:01] Found
[Nov 14 19:22:01] Manager 'sendcron' logged on from 127.0.0.1
[Nov 14 19:22:01] Manager 'sendcron' logged off from 127.0.0.1
[Nov 14 19:22:01] Parsing '/etc/asterisk/manager.conf': [Nov 14 19:22:01] Found
[Nov 14 19:22:01] Manager 'sendcron' logged on from 127.0.0.1
[Nov 14 19:22:02] Manager 'sendcron' logged off from 127.0.0.1
[Nov 14 19:22:03] Spawn extension (default, 8600051, 1) exited non-zero on 'SIP/8003-00000002'
[Nov 14 19:22:03] -- Executing [h@default:1] DeadAGI("SIP/8003-00000002", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16---------------") in new stack
[Nov 14 19:22:03] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16--------------- completed, returning 0
go*CLI>

Can you give me your dialplan of your carrier?

This is why you are getting that error:

[Nov 14 19:21:59] WARNING[29924]: app_meetme.c:829 build_conf: Unable to open DAHDI pseudo device
[Nov 14 19:21:59] -- <SIP/8003-00000002> Playing 'conf-invalid' (language 'en')
[Nov 14 19:22:01] Parsing '/etc/asterisk/manager.conf': [Nov 14 19:22:01] Found

Are you running GOautodial in a virtual machine? DAHDI devices are needed for the GOautodial system to function properly.

I am facing same issue when i dial a number ....please check my asterisk CLI and tell me solution...

Connected to Asterisk 1.4.39.1-vici.go RPM by demian@goautodial.com currently running on go (pid = 28407)
Verbosity is at least 3
Parsing '/etc/asterisk/manager.conf': Found
Manager 'sendcron' logged on from 127.0.0.1
Manager 'sendcron' logged off from 127.0.0.1
Parsing '/etc/asterisk/manager.conf': Found
Manager 'sendcron' logged on from 127.0.0.1
Manager 'sendcron' logged off from 127.0.0.1
Parsing '/etc/asterisk/manager.conf': Found
Manager 'sendcron' logged on from 127.0.0.1
Manager 'sendcron' logged off from 127.0.0.1
Parsing '/etc/asterisk/manager.conf': Found
Manager 'sendcron' logged on from 127.0.0.1
-- Executing [8600051@default:1] MeetMe("Local/8600051@default-b7dc,2", "8600051|F") in new stack
Starting Local/8600051@default-b7dc,1 at default,8894918854951641919990113147,1 failed so falling back to exten 's'
Starting Local/8600051@default-b7dc,1 at default,s,1 still failed so falling back to context 'default'
-- Sent into invalid extension 's' in context 'default' on Local/8600051@default-b7dc,1
Manager 'sendcron' logged off from 127.0.0.1
-- Executing [i@default:1] Playback("Local/8600051@default-b7dc,1", "invalid") in new stack
-- <Local/8600051@default-b7dc,1> Playing 'invalid' (language 'en')
[Dec 1 05:28:53] WARNING⁵⁰⁸²: file.c:1297 waitstream_core: Unexpected control subclass '-1'
[Dec 1 05:28:53] WARNING⁵⁰⁸²: file.c:1297 waitstream_core: Unexpected control subclass '-1'
Parsing '/etc/asterisk/manager.conf': Found
Manager 'sendcron' logged on from 127.0.0.1
-- Executing [58600051@default:1] MeetMe("Local/58600051@default-28a9,2", "8600051|Fmq") in new stack
-- Executing [8309@default:1] Answer("Local/58600051@default-28a9,1", "") in new stack
-- Executing [8309@default:2] Monitor("Local/58600051@default-28a9,1", "wav|20131201-052853_9990113147_AVS_agent001") in new stack
-- Executing [8309@default:3] Wait("Local/58600051@default-28a9,1", "3600") in new stack
Manager 'sendcron' logged off from 127.0.0.1
Auto fallthrough, channel 'Local/8600051@default-b7dc,1' status is 'UNKNOWN'
-- Executing [h@default:1] DeadAGI("Local/8600051@default-b7dc,1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0--------------- completed, returning 0
Spawn extension (default, 8600051, 1) exited non-zero on 'Local/8600051@default-b7dc,2'
-- Executing [h@default:1] DeadAGI("Local/8600051@default-b7dc,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0--------------- completed, returning 0
Parsing '/etc/asterisk/manager.conf': Found
Manager 'sendcron' logged on from 127.0.0.1
Parsing '/etc/asterisk/manager.conf': Found
Manager 'sendcron' logged on from 127.0.0.1
Manager 'sendcron' logged off from 127.0.0.1

Voip service provider gave me a prefix no 8894 with userid, password & ip. when i configure these setting in softfone and dial a local no with prefix & country code (example 8894-91-9990113147)...its work
but its not work in goautodial. i put prefix no in campaign manual prefix coloum and configure carrier.
my dailplan is

exten => _8854951641.,1,AGI
exten => _8854951641.,2,Dial(SIP/${EXTEN:10}@AVS,,tTo)
exten => _8854951641.,3,Hangup

how to resolve it ....please gimemeanwer ASAP.
thanks

your dialled number(8894918854951641919990113147) and the dialplan pattern is not matching

for eg: if you want to dail 8894-91-9990113147 then u need the below dial plan

exten => _8894X.,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _8894X.,2,Dial(SIP/${EXTEN}@AVS,,tTo)
exten => _8894X.,3,Hangup

br
striker
www.striker24x7.blogspot.com

SAME PROBLEM, STILL NOT RESOLVED PLEASE HELP ME

i have installed goautodial 3.0.I m under gmt + 5:30 (india) time zone ....when i am trying to login from agent extention,i am facing the problem like 'IM SORRY THATS NOT A VALID EXTENSION' after 30 sec its automatically disconnected from server.

please check my asterisk CLI and tell me solution

currently running on go (pid = 3492)
Verbosity is at least 4
[Sep 18 00:04:31]    Manager 'sendcron' logged on from 127.0.0.1
[Sep 18 00:04:31]    Using SIP RTP CoS mark 5
[Sep 18 00:04:35]        > Channel SIP/8025-00000023 was answered.
[Sep 18 00:04:35]    Manager 'sendcron' logged off from 127.0.0.1
[Sep 18 00:04:35]    Starting SIP/8025-00000023 at default,,1 failed so                                                                                             falling back to exten 's'
[Sep 18 00:04:35]    Starting SIP/8025-00000023 at default,s,1 still fa                                                                                            iled so falling back to context 'default'
[Sep 18 00:04:35]     -- Sent into invalid extension 's' in context 'defa                                                                                            ult' on SIP/8025-00000023
[Sep 18 00:04:35]     -- Executing [i@default:1] Playback("SIP/8025-00000                                                                                            023", "invalid") in new stack
[Sep 18 00:04:35]     -- <SIP/8025-00000023> Playing 'invalid.gsm' (langu                                                                                            age 'en')
[Sep 18 00:04:39]     -- Executing [i@default:2] Hangup("SIP/8025-00000023", "") in new stack
[Sep 18 00:04:39]    Spawn extension (default, i, 2) exited non-zero on 'SIP/8025-00000023'
[Sep 18 00:04:39]     -- Executing [h@default:1] AGI("SIP/8025-00000023", "agi://127.0.0.1:4577/call_log-                                                            HVcauses--PRI-----NODEBUG-----16--------------") in new stack
[Sep 18 00:04:39]     -- <SIP/8025-00000023>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----N                                                            ODEBUG-----16--------------- completed, returning 0
[Sep 18 00:04:40] NOTICE[3601]: chan_sip.c:23436 handle_request_invite: Failed to authenticate device 101                                                            0<sip:1010@223.255.247.70>;tag=25c6715e
[Sep 18 00:05:01]    Manager 'sendcron' logged on from 127.0.0.1
[Sep 18 00:05:01]    Manager 'sendcron' logged on from 127.0.0.1
[Sep 18 00:05:01]    Manager 'sendcron' logged off from 127.0.0.1
[Sep 18 00:05:01]    Manager 'sendcron' logged off from 127.0.0.1
[Sep 18 00:05:06]    Manager 'sendcron' logged on from 127.0.0.1
[Sep 18 00:05:06]    Manager 'sendcron' logged off from 127.0.0.1

you need to cut digits. Server is getting invalid number.
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