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supervisor mode agent resources update

Added by Habibul Haq over 10 years ago

In supervisor mode - AGENT & LEADS status , leads resources are updating but leads resources are not updating. I have selected the right campaign for the supervisor.

Any idea how to make it active for the supervisor mode.

Regards
H.Haq


Replies (3)

RE: supervisor mode agent resources update - Added by Habibul Haq over 10 years ago

RE-POST

In supervisor mode - AGENT & LEADS status , leads resources are updating but agent resources are not updating. I have selected the right campaign for the supervisor.

Any idea how to make it active for the supervisor mode.

Regards
H.Haq

RE: supervisor mode agent resources update - Added by Wittie Manansala over 10 years ago

Hi Habibul Haq,

Can you provide me a screenshot of the following:

1. Supervisor User settings
2. User Group settings of your Supervisor
3. Screenshot of "agent resources are not updating"

Thanks

RE: supervisor mode agent resources update - Added by Habibul Haq over 10 years ago

Hi

I was trying to upload with file attachment of the forum but unable to update so i upload it send space for your reference.

So that you can check it from the below link

http://www.sendspace.com/filegroup/ID35aZ%2FXsmtg%2FpDdzF8YImllqkdoUFcVi2HiCj7PySmpl9JwWA0oqA

Regards
H.Haq

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