GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

02/26/2015

10:09 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: LEADS REPORT DOWNLOAD FROM LISTS

Hi
I have tried by "yum update" from the cli mode and tried to download same thing.
Shall i use any other pr... Habibul Haq

02/25/2015

11:06 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: LEADS REPORT DOWNLOAD FROM LISTS

HI
I am trying to download the leads report from the list in order to check all lead status. But when i am pressin... Habibul Haq

12/11/2014

03:57 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: Report of IVR QUEUE FOR INBOUND Calls

I have configured an IVR for my inbound campaign so that customer can reach the ivr first and after that when ivr sel... Habibul Haq

10/16/2014

09:31 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: report disposition view

Hi
If I upload a large lead about 50 k and later try to view the all disposition from the report it does not come.... Habibul Haq

09/12/2014

09:56 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: recordings issue of goautodial 3.3

Hi Jefferson
I have already tried the way but unable to get any audio file. moreover i have used the advance optio... Habibul Haq

09/08/2014

02:56 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: recordings issue of goautodial 3.3

Hi
I have installed goautodial 3.3 and it is working fine but having an issue with the recording search web interf... Habibul Haq

06/26/2014

01:29 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: AGI SCRIPT

Hi
I would like to active agi script from the IVR callmenu. I would like to hit to an url when key is pressed in t... Habibul Haq

11/10/2013

09:45 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: supervisor mode agent resources update

Hi
I was trying to upload with file attachment of the forum but unable to update so i upload it send space for you... Habibul Haq

11/03/2013

09:51 PM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: RE: supervisor mode agent resources update

RE-POST
In supervisor mode - AGENT & LEADS status , leads resources are updating but agent resources are not upd... Habibul Haq

01:46 AM GOautodial Open Source Omni-channel Contact Center Suite Open discussion: supervisor mode agent resources update

In supervisor mode - AGENT & LEADS status , leads resources are updating but leads resources are not updating. I have... Habibul Haq