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Issue in Autodial

Added by suganthan kumar 7 months ago

Dear Team,

I can able to dial manually in Soft phone.But Auto dial is not working.kindly help me to solve the issue.

Replies (5)

RE: Issue in Autodial - Added by Levy Ryan Nolasco 7 months ago

Hi,

Can you post your asterisk CLI while attempting a call.

RE: Issue in Autodial - Added by suganthan kumar 7 months ago

Now i can able to dial in autodial.But in auto dial i can't hear anything from customer side.at the same time i can hear in manual dialing.

RE: Issue in Autodial - Added by Levy Ryan Nolasco 6 months ago

Hi,

What audio codec are you using? Have you tried changing it from allow=gsm, allow=g729 or allow=ulaw.

RE: Issue in Autodial - Added by Guilherme Bizzani 6 months ago

suganthan kumar wrote:

Now i can able to dial in autodial.But in auto dial i can't hear anything from customer side.at the same time i can hear in manual dialing.

Could you please tell what did you changed to make auto dial? I'm having this same problem.

RE: Issue in Autodial - Added by Jackie Alfonso 6 months ago

Guilherme Bizzani wrote:

suganthan kumar wrote:

Now i can able to dial in autodial.But in auto dial i can't hear anything from customer side.at the same time i can hear in manual dialing.

Could you please tell what did you changed to make auto dial? I'm having this same problem.

Hi,

Please try to change the codec from allow=gsm, allow=g729 or allow=ulaw.

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