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My Goautodial don´t play the audio when make calling

Added by Carlos Pacheco Miguel about 7 years ago

Please,I need your help
I installed Goautodial 3.0 ,I use discountvoip.co.uk as my SIP Acount.When I make calling,the calling it is very good,but Don´t play the wav Audio,the calling stop alone
I need your help.


Replies (6)

My Goautodial don´t play the audio when make calling Silence - Added by Carlos Pacheco Miguel about 7 years ago

Connected to Asterisk 1.8.23.0-1_centos5.go RPM by currently running on go (pid = 3689)
Verbosity is at least 4
go*CLI>
[Feb 13 03:24:02] Manager 'sendcron' logged on from 127.0.0.1
[Feb 13 03:24:02] Manager 'sendcron' logged off from 127.0.0.1
[Feb 13 03:24:02] Manager 'sendcron' logged on from 127.0.0.1
[Feb 13 03:24:03] Manager 'sendcron' logged off from 127.0.0.1
[Feb 13 03:24:04] == Manager 'sendcron' logged on from 127.0.0.1
[Feb 13 03:24:04] -- Executing [0729349160244923370830@default:1] AGI in new stack
[Feb 13 03:24:04] -- AGI Script Executing Application: (EXEC) Options: (Set(_CAMPCUST=27380545))
[Feb 13 03:24:04] -- <Local/0729349160244923370830@default-00000000;2>AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Feb 13 03:24:04] -- Executing [0729349160244923370830@default:2] Dial("Local/0729349160244923370830@default-00000000;2", "SIP/244923370830@DiscountvoipT,,tTo") in new stack
[Feb 13 03:24:04] Using SIP RTP CoS mark 5
[Feb 13 03:24:04] -- Called SIP/244923370830@DiscountvoipT
[Feb 13 03:24:04] -- SIP/DiscountvoipT-00000000 is making progress passing it to Local/0729349160244923370830@default-00000000;2
[Feb 13 03:24:07] Manager 'sendcron' logged on from 127.0.0.1
[Feb 13 03:24:07] Manager 'sendcron' logged off from 127.0.0.1
[Feb 13 03:24:08] -- SIP/DiscountvoipT-00000000 is making progress passing it to Local/0729349160244923370830@default-00000000;2
[Feb 13 03:24:11] -- SIP/DiscountvoipT-00000000 answered Local/0729349160244923370830@default-00000000;2
[Feb 13 03:24:11] > Channel Local/0729349160244923370830@default-00000000;1 was answered.
[Feb 13 03:24:11] -- Executing [8373@default:1] Playback("Local/0729349160244923370830@default-00000000;1", "sip-silence") in new stack
[Feb 13 03:24:11] Manager 'sendcron' logged off from 127.0.0.1
[Feb 13 03:24:11] -- <Local/0729349160244923370830@default-00000000;1> Playing 'sip-silence.gsm' (language 'en')
[Feb 13 03:24:11] -- Executing [h@default:1] AGI in new stack
[Feb 13 03:24:11] -- Executing [8373@default:2] AGI in new stack
[Feb 13 03:24:11] -- AGI Script Executing Application: (EXEC) Options: (Set(_CAMPCUST=27380545))
[Feb 13 03:24:11] -- <SIP/DiscountvoipT-00000000>AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Feb 13 03:24:11] -- Executing [8373@default:3] AMD in new stack
[Feb 13 03:24:11] -- AMD: SIP/DiscountvoipT-00000000 5164536886 (N/A) (Fmt: slin)
[Feb 13 03:24:11] -- AMD: initialSilence [2000] greeting [2000] afterGreetingSilence [1000] totalAnalysisTime [5000] minimumWordLength [120] betweenWordsSilence [50] maximumNumberOfWords [4] silenceThreshold [256] maximumWordLength [5000]
[Feb 13 03:24:11] -- AMD: Channel [SIP/DiscountvoipT-00000000]. Changed state to STATE_IN_SILENCE
[Feb 13 03:24:12] -- <Local/0729349160244923370830@default-00000000;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----7-----0 completed, returning 0
[Feb 13 03:24:12] == Spawn extension (default, 0729349160244923370830, 2) exited non-zero on 'Local/0729349160244923370830@default-00000000;2'
[Feb 13 03:24:13] -- AMD: Channel [SIP/DiscountvoipT-00000000]. ANSWERING MACHINE: silenceDuration:2000 initialSilence:2000
[Feb 13 03:24:13] -- Executing [8373@default:4] AGI in new stack
[Feb 13 03:24:13] -- Launched AGI Script /var/lib/asterisk/agi-bin/VD_amd.agi
[Feb 13 03:24:13] -- Playing 'sip-silence' (escape_digits=) (sample_offset 0)
[Feb 13 03:24:13] -- Playing 'sip-silence' (escape_digits=) (sample_offset 0)
[Feb 13 03:24:13] -- <SIP/DiscountvoipT-00000000>AGI Script VD_amd.agi completed, returning 4
[Feb 13 03:24:13] Spawn extension (default, 8373, 4) exited non-zero on 'SIP/DiscountvoipT-00000000'
[Feb 13 03:24:13] -- Executing [h@default:1] AGI("SIP/DiscountvoipT-00000000", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[Feb 13 03:24:13] -- &lt;SIP/DiscountvoipT-00000000&gt;AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0--------------- completed, returning 0
[Feb 13 03:24:14] Manager 'sendcron' logged on from 127.0.0.1
[Feb 13 03:24:14] -- Executing [0729349160244949634815@default:1] AGI in new stack
[Feb 13 03:24:14] -- AGI Script Executing Application: (EXEC) Options: (Set(_CAMPCUST=27380545))
[Feb 13 03:24:14] -- <Local/0729349160244949634815@default-00000001;2>AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Feb 13 03:24:14] -- Executing [0729349160244949634815@default:2] Dial("Local/0729349160244949634815@default-00000001;2", "SIP/244949634815@DiscountvoipT,,tTo") in new stack
[Feb 13 03:24:14] Using SIP RTP CoS mark 5
[Feb 13 03:24:14] -- Called SIP/244949634815@DiscountvoipT
[Feb 13 03:24:14] -- SIP/DiscountvoipT-00000001 is making progress passing it to Local/0729349160244949634815@default-00000001;2
[Feb 13 03:24:16] -- SIP/DiscountvoipT-00000001 is making progress passing it to Local/0729349160244949634815@default-00000001;2
[Feb 13 03:24:32] -- SIP/DiscountvoipT-00000001 answered Local/0729349160244949634815@default-00000001;2
[Feb 13 03:24:32] > Channel Local/0729349160244949634815@default-00000001;1 was answered.
[Feb 13 03:24:32] -- Executing [8373@default:1] Playback("Local/0729349160244949634815@default-00000001;1", "sip-silence") in new stack
[Feb 13 03:24:32] Manager 'sendcron' logged off from 127.0.0.1
[Feb 13 03:24:32] -- <Local/0729349160244949634815@default-00000001;1> Playing 'sip-silence.gsm' (language 'en')
[Feb 13 03:24:32] -- Executing [h@default:1] AGI in new stack
[Feb 13 03:24:32] -- Executing [8373@default:2] AGI in new stack
[Feb 13 03:24:32] -- AGI Script Executing Application: (EXEC) Options: (Set(_CAMPCUST=27380545))
[Feb 13 03:24:32] -- <SIP/DiscountvoipT-00000001>AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Feb 13 03:24:32] -- Executing [8373@default:3] AMD in new stack
[Feb 13 03:24:32] -- AMD: SIP/DiscountvoipT-00000001 5164536886 (N/A) (Fmt: slin)
[Feb 13 03:24:32] -- AMD: initialSilence [2000] greeting [2000] afterGreetingSilence [1000] totalAnalysisTime [5000] minimumWordLength [120] betweenWordsSilence [50] maximumNumberOfWords [4] silenceThreshold [256] maximumWordLength [5000]
[Feb 13 03:24:33] -- <Local/0729349160244949634815@default-00000001;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----18-----0 completed, returning 0
[Feb 13 03:24:33] == Spawn extension (default, 0729349160244949634815, 2) exited non-zero on 'Local/0729349160244949634815@default-00000001;2'
[Feb 13 03:24:34] -- AMD: Channel [SIP/DiscountvoipT-00000001]. Detected Talk, previous silence duration: 40
[Feb 13 03:24:35] -- AMD: Channel [SIP/DiscountvoipT-00000001]. ANSWERING MACHINE: voiceDuration:2000 greeting:2000
[Feb 13 03:24:35] -- Executing [8373@default:4] AGI in new stack
[Feb 13 03:24:35] -- Launched AGI Script /var/lib/asterisk/agi-bin/VD_amd.agi
[Feb 13 03:24:35] -- Playing 'sip-silence' (escape_digits=) (sample_offset 0)
[Feb 13 03:24:35] -- Playing 'sip-silence' (escape_digits=) (sample_offset 0)
[Feb 13 03:24:35] -- <SIP/DiscountvoipT-00000001>AGI Script VD_amd.agi completed, returning 4
[Feb 13 03:24:35] Spawn extension (default, 8373, 4) exited non-zero on 'SIP/DiscountvoipT-00000001'
[Feb 13 03:24:35] -- Executing [h@default:1] AGI("SIP/DiscountvoipT-00000001", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[Feb 13 03:24:35] -- &lt;SIP/DiscountvoipT-00000001&gt;AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0--------------- completed, returning 0
[Feb 13 03:24:37] Manager 'sendcron' logged on from 127.0.0.1
[Feb 13 03:24:37] -- Executing [0729349160244923388830@default:1] AGI in new stack
[Feb 13 03:24:37] -- AGI Script Executing Application: (EXEC) Options: (Set(_CAMPCUST=27380545))
[Feb 13 03:24:37] -- <Local/0729349160244923388830@default-00000002;2>AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Feb 13 03:24:37] -- Executing [0729349160244923388830@default:2] Dial("Local/0729349160244923388830@default-00000002;2", "SIP/244923388830@DiscountvoipT,,tTo") in new stack
[Feb 13 03:24:37] == Using SIP RTP CoS mark 5
[Feb 13 03:24:37] -- Called SIP/244923388830@DiscountvoipT
[Feb 13 03:24:37] -- SIP/DiscountvoipT-00000002 is making progress passing it to Local/0729349160244923388830@default-00000002;2
[Feb 13 03:24:38] -- SIP/DiscountvoipT-00000002 is making progress passing it to Local/0729349160244923388830@default-00000002;2
go*CLI>
Disconnected from Asterisk server
[root@go ~]# Playing 'sip-silence' (escape_digits=) (sample_offset 0)

What happen ith my goautodial?
No Play audio,maybe it is on silence,I need help,how to solve it?

RE: My Goautodial don´t play the audio when make calling - Added by Ankit Aparajey about 7 years ago

Hello,

what kind of audio you are expecting to play?
i mean when you want your audio to get played?
Are you sure, you have right format audio file uploaded in your dialer?

Thank You
Skype: Incorpus.support
Email :
Incorpus Team

RE: My Goautodial don´t play the audio when make calling - Added by Ankit Aparajey about 7 years ago

Hello,

what kind of audio you are expecting to play?
i mean when you want your audio to get played?
Are you sure, you have right format audio file uploaded in your dialer?

Thank You
Skype: Incorpus.support
Email :
Incorpus Team

RE: My Goautodial don´t play the audio when make calling - Added by Carlos Pacheco Miguel about 7 years ago

When I tried to send a campagne,normally Iam using Audio Wav format,
All the phone are ringing,but when you try to answer,the calling stop or down.may the server is on silence.
Iam triying to solve it,but I can´t.Please help me.

Carlos Miguel
Cell phone:+244 923370830

Luanda-Angola

RE: My Goautodial don´t play the audio when make calling - Added by DialerWala.com provide support for Goautodial and elastix about 7 years ago

Hi,

Instead of using wav covert it to GSM. easiest way to play any recording on goautodial.
If you still face problem ,You can use this group to get support on whatsapp.Add us
https://chat.whatsapp.com/57W3RU1NP3fF4ilTA8dOr0
Best Regards,
Dialerwala

RE: My Goautodial don´t play the audio when make calling - Added by striker 247 about 7 years ago

Seems like Lack of RTP ports

Make sure to open the below ports in your firewall/router

UDP 10000 to 20000

also mention Nat=yes in your sip carrier settings.

make the above changes and revert back on this post.

regards
striker
www.striker24x7.blogspot.com

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