General

Profile

Ankit Aparajey

  • Registered on: 04/15/2014
  • Last connection: 04/09/2018

Issues

Activity

02/23/2018

08:09 AM GOautodial CE ISO Installer (Open Source Call Center Suite - web based predictive dialer + inbound IVR & ACD) Open discussion: RE: Channel-B Restarting after every 3 mins
Hello,
you can contact directly to sangoma https://www.sangoma.com/support/customer-support/ and ask them to do th...
08:05 AM GOautodial CE ISO Installer (Open Source Call Center Suite - web based predictive dialer + inbound IVR & ACD) Open discussion: RE: Manual Calls Going Through But On Autodial no agents are getting calls
Hello,
check the leads you have uploaded, you must be missing or adding some extra numbers in the dialed number, y...
07:25 AM GOautodial CE ISO Installer (Open Source Call Center Suite - web based predictive dialer + inbound IVR & ACD) Open discussion: RE: I am not getting carrier to select option except custom dial prefix
hello,
Every carrier in goautodial have different customer dial prefix, you can alter your carrier by choosing rig...

02/22/2018

03:28 PM GOautodial CE ISO Installer (Open Source Call Center Suite - web based predictive dialer + inbound IVR & ACD) Open discussion: RE: Channel-B Restarting after every 3 mins
as i have tested few minutes ago, on goautodial 3.3 it came up as driver issue. Make sure you are uploading correct ...
10:16 AM GOautodial CE ISO Installer (Open Source Call Center Suite - web based predictive dialer + inbound IVR & ACD) Open discussion: RE: Channel-B Restarting after every 3 mins
Hello,
you have installed the drivers manually? because it generally gets auto installed when you install from .is...

02/13/2018

09:19 AM GOautodial CE ISO Installer (Open Source Call Center Suite - web based predictive dialer + inbound IVR & ACD) Open discussion: RE: My Goautodial don´t play the audio when make calling
Hello,
what kind of audio you are expecting to play?
i mean when you want your audio to get played?
Are you su...
09:17 AM GOautodial CE ISO Installer (Open Source Call Center Suite - web based predictive dialer + inbound IVR & ACD) Open discussion: RE: My Goautodial don´t play the audio when make calling
Hello,
what kind of audio you are expecting to play?
i mean when you want your audio to get played?
Are you su...

01/13/2018

01:13 PM GOautodial CE ISO Installer (Open Source Call Center Suite - web based predictive dialer + inbound IVR & ACD) Open discussion: RE: Leads In Hopper
Hello,
what kind of campaign you created was it press-1 campaign or voice broadcast? if you have configured automa...
01:11 PM GOautodial CE ISO Installer (Open Source Call Center Suite - web based predictive dialer + inbound IVR & ACD) Open discussion: RE: Call not come in agent
Hello,
this could be the problem if your server is having different IPs configured for Phone and for dialer, you c...
01:08 PM GOautodial CE ISO Installer (Open Source Call Center Suite - web based predictive dialer + inbound IVR & ACD) Open discussion: RE: Agents Hear a lot rings along with live customers,
Hello,
this is know as FAS (False Answering Service) this is introduced by vendors/carrier to bill you few extra b...

Also available in: Atom

Go to top