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Bug #9179

closed

Agent login failure

Added by James King over 1 year ago. Updated over 1 year ago.

Status:
Rejected
Priority:
Immediate
Category:
Bugs
Target version:
-
Start date:
11/22/2022
Due date:
% Done:

0%

Estimated time:

Description

Hi all ,

I have been trying to run GOautodial V.4 but facing only one issue

I installed from ISO image and all configuration went good,

Kamailio is ok
RTPengine OK
FQDN Ok
SQL Ok
SSL certificate Ok

When i try to login as agent, i have to press login to dialer 2 times , then i hear myself without establishing a call .
Then i have to dial any number to close this session , then when i press dial again nothing happens .

I have been tracing this issue for a long time , the only thing i noticed is this error at the kamailio after agent login and pressing login to dialer

Nov 21 02:35:46 techurity2.ddns.net /usr/sbin/kamailio1871: NOTICE: acc [acc.c:295]: acc_log_request(): ACC: transaction answered: timestamp=1668990946;method=INVITE;from_tag=as703b93be;to_tag=849leeqhe2;call_id=:5070;code=200;reason=OK;src_user=5164536886;src_domain=127.0.0.1;src_ip=127.0.0.1;dst_ouser=1633365789;dst_user=al4bnjlh;dst_domain=gpet5a91c3va.invalid

when agent logout or close the test call. this i see at kamailio log
Nov 21 02:41:15 myserver /usr/sbin/kamailio1871: NOTICE: acc [acc.c:295]: acc_log_request(): ACC: transaction answered: timestamp=1668991275;method=BYE;from_tag=as367d2483;to_tag=hfkvdsg1gi;call_id=:5070;code=200;reason=OK;src_user=5164536886;src_domain=127.0.0.1;src_ip=127.0.0.1;dst_ouser=1633365789;dst_user=al4bnjlh;dst_domain=gpet5a91c3va.invalid

Please i need urgent help about my issue.

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