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Feature #8812

closed

Receive a call while there is one in park status

Added by Hector Sanchez C over 2 years ago. Updated over 2 years ago.

Status:
Rejected
Priority:
Normal
Category:
Features
Target version:
Start date:
08/28/2021
Due date:
% Done:

0%

Estimated time:

Description

Hi.

Is it possible to do the following, while having a call in hold / park receive a second call?

On the other hand, there is a way to disable auto-answer in incoming calls and allow the agent to answer, I need to have a group of agents who receive calls, but who ring all of them simultaneously.

Thank you

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