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Feature #8812
closedReceive a call while there is one in park status
Start date:
08/28/2021
Due date:
% Done:
0%
Estimated time:
Description
Hi.
Is it possible to do the following, while having a call in hold / park receive a second call?
On the other hand, there is a way to disable auto-answer in incoming calls and allow the agent to answer, I need to have a group of agents who receive calls, but who ring all of them simultaneously.
Thank you
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