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Bug #8574

closed

Unable to Login to Dialer

Added by Muhammad Hamas Usmani about 4 years ago. Updated about 4 years ago.

Status:
Rejected
Priority:
High
Category:
Bugs
Target version:
Start date:
02/19/2021
Due date:
% Done:

0%

Estimated time:

Description

Hello Everyone,

I am a new user to Goautodial and on my part I have tried searching for the issue but I couldn't find anything helpful. If the issue has already been resolved, I would really appreciate if someone could guide me to the correct post.

I have recently downloaded Goautodial 4 to test the WebRTC feature, I have been using Goautodial 3.3 in past. I followed the instructions from the below provided link
https://goautodial.org/projects/goautodialce/wiki/Goautodial_Getting_Started_Guidev4

I am not facing any issue in logging in as admin or as agent but when I click "Login to Dialer", it keeps loading and never succeed (I have even tried leaving it for an hour without any fruitful results). I have provided the IPs to WebRTC Websocket Host/IP, WebRTC SIP Host/IP and Kamailio Domain in Administration --> GOWEBRTC Dialer Settings.

I have also tried updating to the latest version but that doesn't help either. I would really appreciate if someone could help me out with this, let me know if any other details are required.

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