LiveHelperChat - Departments
Hi sir Alex,
May we request that there should be 2 default departments in LHC. Sales and Customer Service. Created agents by default should be assigned to Sales department and created Admin users should be assigned to both departments (Sales and Customer Service).
#5 Updated by Alexander Jim Abenoja 6 months ago
- Status changed from In Progress to Feedback
- Assignee changed from Alexander Jim Abenoja to Levy Ryan Nolasco
- % Done changed from 10 to 50
Can you give me the default setting for the departments to be created.
I'm Done Creating the Module-like Activation, I just need the actual settings of the departments to be created.
Please create a dummy department (1 for sale and 1 for customer service) with the appropriate setting so I can replicate them for the actual default entries.
#6 Updated by Wittie Manansala 6 months ago
- Assignee changed from Levy Ryan Nolasco to Alexander Jim Abenoja
You can view the created Departments (which are Sales and Customer Service) @ https://XXX.XXX.XXX.XX/livechat/lhc_web/index.php/site_admin/department/departments