Bug #7617
closednewgocev4 (Agent Performance Detail)
Added by Wittie Manansala over 5 years ago. Updated over 5 years ago.
100%
Description
Hi Alex,
Please enable/port Agent Performance Detail on our GADV4.
Thanks
Files
agentP_1.png (62.7 KB) agentP_1.png | Wittie Manansala, 08/30/2019 09:06 PM | ||
agentP_2.png (54.6 KB) agentP_2.png | Wittie Manansala, 08/30/2019 09:07 PM | ||
PERF1.png (34.9 KB) PERF1.png | Jackie Alfonso, 09/05/2019 01:11 AM | ||
PERF2.png (28.4 KB) PERF2.png | Jackie Alfonso, 09/05/2019 01:11 AM | ||
PERF3.png (26.1 KB) PERF3.png | Jackie Alfonso, 09/05/2019 01:11 AM | ||
AGP2.png (25.6 KB) AGP2.png | Wittie Manansala, 09/05/2019 08:08 PM | ||
AgentPerfDetail.PNG (58.2 KB) AgentPerfDetail.PNG | Thom Bernarth Patacsil, 10/28/2019 08:18 AM | ||
APD1.png (56.1 KB) APD1.png | Levy Ryan Nolasco, 10/28/2019 06:04 PM | ||
APD2.png (43 KB) APD2.png | Levy Ryan Nolasco, 10/28/2019 06:04 PM |
Updated by Alexander Jim Abenoja over 5 years ago
- Status changed from New to In Progress
- % Done changed from 0 to 50
Ported with some minor bugs in display
Updated by Alexander Jim Abenoja over 5 years ago
- Status changed from In Progress to Feedback
- Assignee changed from Alexander Jim Abenoja to Wittie Manansala
- % Done changed from 50 to 70
Please Begin Testing...
Updated by Wittie Manansala over 5 years ago
- File agentP_1.png agentP_1.png added
- File agentP_2.png agentP_2.png added
- Assignee changed from Wittie Manansala to Alexander Jim Abenoja
Hi Alex,
The stats are good but Non Pause and Pause Report only shows 1 agent instead of 2.
Thanks
Updated by Wittie Manansala over 5 years ago
- Status changed from Feedback to In Progress
Updated by Alexander Jim Abenoja over 5 years ago
- Status changed from In Progress to Feedback
- Assignee changed from Alexander Jim Abenoja to Wittie Manansala
Found the bug on the pause table query condition:
AND pause_sec < 65000
Updated by Jackie Alfonso over 5 years ago
Hi Alex,
Thanks for the update. based on our initial test the data are now showing we will do more test and give you a feed back if we found any bugs.
scroll down
scroll down
Updated by Wittie Manansala over 5 years ago
Hi Alex,
Please check Pause and Login are same data.
Thanks
Updated by Alexander Jim Abenoja over 5 years ago
- Status changed from Feedback to In Progress
Reviewing codes on vici
Updated by Alexander Jim Abenoja over 5 years ago
Inspected codes on v3, code is the same but different results.
Updated by Thom Bernarth Patacsil over 5 years ago
Debugging sub statuses error
Updated by Thom Bernarth Patacsil over 5 years ago
- File AgentPerfDetail.PNG AgentPerfDetail.PNG added
Fixed the query statement
Updated by Levy Ryan Nolasco over 5 years ago
- File APD1.png APD1.png added
- File APD2.png APD2.png added
- Assignee changed from Alexander Jim Abenoja to Thom Bernarth Patacsil
Hi sir Thom,
The reports now works well. Just a minor adjustment. Please do not include remote Agents on this report.
Updated by Thom Bernarth Patacsil over 5 years ago
- Status changed from In Progress to Feedback
- % Done changed from 70 to 100
Updated by Jackie Alfonso over 5 years ago
- Status changed from Feedback to Closed