Project

General

Profile

Actions
Copy link

Bug #7484

closed

Voice in predictive

Added by Anton Artemenko almost 5 years ago. Updated almost 5 years ago.

Status:
Rejected
Priority:
Normal
Assignee:
Demian Biscocho
Category:
-
Target version:
GOautodial CE v4.0
Start date:
06/04/2019
Due date:
% Done:

0%

Estimated time:

Description

Good day!

We have a sound problem with incoming calls in the predictive system. And the problem is floating. It consists in the following:
usually the first call to the agent comes normally, but the second and subsequent calls come without a voice. Changing the workstation does not help (tried to transplant agents). It helps only change account.
We do not observe any connection with the load, the problem may manifest itself both with the load on the server and without it.
What could be the reason?

Actions
Copy link

Also available in: Atom PDF

Go to top