GOautodial Open Source Omni-channel Contact Center Suite

well call connected but agent dont receive call

Brahim ZARROUK wrote:

[Jun 16 13:52:06] Manager 'sendcron' logged on from 127.0.0.1
[Jun 16 13:52:06] Manager 'sendcron' logged off from 127.0.0.1
[Jun 16 13:52:09] Manager 'sendcron' logged on from 127.0.0.1
[Jun 16 13:52:09] Using SIP RTP CoS mark 5
[Jun 16 13:52:11] > Channel SIP/8001-0000000e was answered.
[Jun 16 13:52:11] -- Executing [8600051@default:1] MeetMe("SIP/8001-0000000e", "8600051,F") in new stack
[Jun 16 13:52:11] Parsing '/etc/asterisk/meetme.conf': [Jun 16 13:52:11] Found
[Jun 16 13:52:11] Parsing '/etc/asterisk/meetme-vicidial.conf': [Jun 16 13:52:11] Found
[Jun 16 13:52:11] Manager 'sendcron' logged off from 127.0.0.1
[Jun 16 13:52:11] -- Created MeetMe conference 1023 for conference '8600051'
[Jun 16 13:52:11] -- <SIP/8001-0000000e> Playing 'conf-onlyperson.gsm' (language 'en')
[Jun 16 13:52:21] Manager 'sendcron' logged on from 127.0.0.1
[Jun 16 13:52:21] -- Executing [933184729481@default:1] AGI in new stack
[Jun 16 13:52:21] -- AGI Script Executing Application: (EXEC) Options: (Set(_CAMPCUST=NEO)
[Jun 16 13:52:21] -- <Local/933184729481@default-0000000f;2>AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Jun 16 13:52:21] -- Executing [933184729481@default:2] Dial("Local/933184729481@default-0000000f;2", "SIP/33184729481@1002,,tTo") in new stack
[Jun 16 13:52:21] Using SIP RTP CoS mark 5
[Jun 16 13:52:21] -- Called SIP/33184729481@1002
[Jun 16 13:52:23] -- SIP/1002-0000000f is making progress passing it to Local/933184729481@default-0000000f;2
[Jun 16 13:52:23] -- SIP/1002-0000000f is ringing
[Jun 16 13:52:28] -- SIP/1002-0000000f answered Local/933184729481@default-0000000f;2
[Jun 16 13:52:28] > Channel Local/933184729481@default-0000000f;1 was answered.
[Jun 16 13:52:28] -- Executing [8368@default:1] Playback("Local/933184729481@default-0000000f;1", "sip-silence") in new stack
[Jun 16 13:52:28] -- &lt;Local/933184729481@default-0000000f;1&gt; Playing 'sip-silence.gsm' (language 'en')
[Jun 16 13:52:28] Manager 'sendcron' logged off from 127.0.0.1
[Jun 16 13:52:28] -- Executing [8368@default:2] AGI in new stack
[Jun 16 13:52:28] -- AGI Script Executing Application: (EXEC) Options: (Set(_CAMPCUST=NEOLIANE))
[Jun 16 13:52:28] -- <Local/933184729481@default-0000000f;1>AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Jun 16 13:52:28] -- Executing [8368@default:3] AGI in new stack
[Jun 16 13:52:28] -- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDAD_ALL_outbound.agi
[Jun 16 13:52:29] -- <Local/933184729481@default-0000000f;1>AGI Script agi-VDAD_ALL_outbound.agi completed, returning 0
[Jun 16 13:52:29] -- Executing [8368@default:4] AGI in new stack
[Jun 16 13:52:29] -- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDAD_ALL_outbound.agi
[Jun 16 13:52:30] -- <Local/933184729481@default-0000000f;1>AGI Script agi-VDAD_ALL_outbound.agi completed, returning 0
[Jun 16 13:52:30] -- Executing [8368@default:5] Hangup("Local/933184729481@default-0000000f;1", "") in new stack
[Jun 16 13:52:30] Spawn extension (default, 8368, 5) exited non-zero on 'Local/933184729481@default-0000000f;1'
[Jun 16 13:52:30] -- Executing [h@default:1] AGI("Local/933184729481@default-0000000f;1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16---------------") in new stack
[Jun 16 13:52:31] -- &lt;Local/933184729481@default-0000000f;1&gt;AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16--------------- completed, returning 0
[Jun 16 13:52:31] -- Executing [h@default:1] AGI("Local/933184729481@default-0000000f;2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----10-----3") in new stack
[Jun 16 13:52:32] -- &lt;Local/933184729481@default-0000000f;2&gt;AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----10-----3 completed, returning 0
[Jun 16 13:52:32] Spawn extension (default, 933184729481, 2) exited non-zero on 'Local/933184729481@default-0000000f;2'
[Jun 16 13:52:37] Manager 'sendcron' logged on from 127.0.0.1
[Jun 16 13:52:37] -- Hungup 'DAHDI/pseudo-1306928747'
[Jun 16 13:52:37] Spawn extension (default, 8600051, 1) exited non-zero on 'SIP/8001-0000000e'
[Jun 16 13:52:37] -- Executing [h@default:1] AGI in new stack
[Jun 16 13:52:37] Manager 'sendcron' logged off from 127.0.0.1
[Jun 16 13:52:37] -- &lt;SIP/8001-0000000e&gt;AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16--------------- completed, returning 0
[Jun 16 13:52:37] Manager 'sendcron' logged on from 127.0.0.1
[Jun 16 13:52:37] -- Executing [55558600051@default:1] MeetMeAdmin("Local/55558600051@default-00000010;2", "8600051,K") in new stack
[Jun 16 13:52:37] WARNING⁷⁵⁹⁵: app_meetme.c:4789 admin_exec: Conference number '8600051' not found!
[Jun 16 13:52:37] -- Executing [55558600051@default:2] Hangup("Local/55558600051@default-00000010;2", "") in new stack
[Jun 16 13:52:37] Spawn extension (default, 55558600051, 2) exited non-zero on 'Local/55558600051@default-00000010;2'
[Jun 16 13:52:37] -- Executing [h@default:1] AGI("Local/55558600051@default-00000010;2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16---------------") in new stack
[Jun 16 13:52:37] -- &lt;Local/55558600051@default-00000010;2&gt;AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16--------------- completed, returning 0
[Jun 16 13:52:37] Manager 'sendcron' logged off from 127.0.0.1
go*CLI>

Hi,

some issue with campaign setting So Please check you campaign setting route extension should be 8365 .

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