GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

07/29/2019

05:02 AM Version4 Bug #7583: Registration Failed Authentication Error - Please contact your administrator

Some configuration issue there you need to check system and campaigns setting.
Thanks
OP Chauhan
Skype-optools OP Chauhan

04:59 AM GOautodial Open Source Omni-channel Contact Center Suite Bug #7595: Admin user level changed to user level 1

Please follow the steps-
Goto Mysql
use asterisk;
select *from vicidial_users;
update vicidial_users set user_lev... OP Chauhan

04/02/2019

02:36 AM Version4 Bug #6912: goapiv2 bug issue (survey campaign page)

Check folder permission or server IP OP Chauhan

02:34 AM GOautodial Open Source Omni-channel Contact Center Suite Bug #7358: BROADCASTING ISSUE

Check you .wav file is that convert properly or not.
For more help skype -optools OP Chauhan

08/18/2017

06:04 AM GOautodial Open Source Omni-channel Contact Center Suite Bug #5475: how to filter mobile numbers

create a filter and set statement in not (AUS and NZ number).
For more support ping on Skype -optools OP Chauhan

06:02 AM GOautodial Open Source Omni-channel Contact Center Suite Bug #5470: monitor is not working

You need to upgrade OS or use vault version repo.
For more support ping on Skype -optools OP Chauhan

08/11/2017

12:20 PM GOautodial Open Source Omni-channel Contact Center Suite Bug #5460: how to work on 2 Ethernet on goautodial

Hi,
Please ping me skype -optools
I will provide you support OP Chauhan

08/09/2017

03:57 AM GOautodial Open Source Omni-channel Contact Center Suite Bug #4852: Survey Campaign Not Playing Audio File

Hi,
Check you campaign route extension
For support Skype -optools OP Chauhan

03:56 AM GOautodial Open Source Omni-channel Contact Center Suite Bug #4967: Manual dialing works fine but outband Autodial not working at all

Hi,
some issue with campaign setting So Please check you campaign setting route extension should be 8365 .
Fo... OP Chauhan

03:55 AM GOautodial Open Source Omni-channel Contact Center Suite Bug #5310: how to login goautodiaL server from a different internet provider

Hi ,
Yes YOU can login with different ISP check you Firewall setting and if you want to support Please add me Skyp... OP Chauhan