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Bug #7583

Registration Failed Authentication Error - Please contact your administrator

Added by Sunil Shrestha 3 months ago. Updated 2 months ago.

Status:
Rejected
Priority:
High
Category:
-
Target version:
-
Start date:
07/23/2019
Due date:
% Done:

0%

Estimated time:

Description

I am successfully install GoAutodial v4 iso in vm. And then I created campaign, list and agent. In agent portal, after selecting login to dialer button, the campaign is not selected I mean the selected campaign is disabled or hung up and couldn't go further. Then I followed this [[https://goautodial.org/boards/20/topics/14214]] to solve the issue. Then following that link the issue gone and browser asked for microphone permission itself.
But then after selecting the campaign by agent the system throws an error saying Registration Failed Authentication Error - Please contact your administrator. And I am stuck here. Is there anyone to solve the issue and provide me complete guideline to overcome the issue and run the system smoothly. Beside, I am new by in goautodial
Further more, i used a softphone Xlite5 and it successfully connected to my goautodial server using phone login.
Screen shot is uploaded in this thread as well.

Thank you in advance.

error-goautodial.PNG (57.1 KB) error-goautodial.PNG screenshot from chrome Sunil Shrestha, 07/23/2019 01:38 AM
erro-goautodial in firefox.PNG (102 KB) erro-goautodial in firefox.PNG screenshot from firefox Sunil Shrestha, 07/23/2019 01:44 AM

History

#1 Updated by OP Chauhan 3 months ago

Some configuration issue there you need to check system and campaigns setting.

Thanks
OP Chauhan
Skype-optools

#2 Updated by Wittie Manansala 2 months ago

  • Status changed from New to Rejected

Hi Team,

Please use the forums. This issue tracker is for GOautodial development purposes only.

Thank you

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