GOautodial Open Source Omni-channel Contact Center Suite

Kindly enable Realtime Block User Info: on admin user account.

You mean disable (value=0) and it works by disabling it.

Thanks

set Realtime Block User Info = 1 then check it again.

Thanks

I did and by setting it to 1 will not display the user info of the agents on the realtime monitoring.

Thanks

I apologized for my reply. It should be zero (0).

Thanks

No worries, it helps though

Cheers!

Lucky Santiago wrote in #note-2:

You mean disable (value=0) and it works by disabling it.

Thanks

IT WORKED THANKS