Bug #39
closed
Phone Number of agent
0%
Description
Still cant see the phone number of agent or agent name.
Thanks
Files
Updated by Chris Lomuntad almost 14 years ago
Can you please do a screen shot of the user's settings starting from ADMIN REPORT OPTIONS: until the bottom of the page?
And I'm sure you're editing an admin account. Right?
Thanks
Updated by Enigma ITS almost 14 years ago
- File Screen_shot_2011-07-09_at_7.55.12_PM.png Screen_shot_2011-07-09_at_7.55.12_PM.png added
- File Screen_shot_2011-07-09_at_7.55.52_PM.png Screen_shot_2011-07-09_at_7.55.52_PM.png added
Attached is the screenshot of the user's admin settings.
I havent edited any.
Updated by Chris Lomuntad almost 14 years ago
Oh... are you modifying an agent account?
You should change the Realtime Block User Info of an admin account, like the account you're using to access the admin panel, so you'll be able to see the user's information on the realtime monitoring.
Updated by Enigma ITS almost 14 years ago
Interesting we havent changed any settings there, all shown in snap shots are there by default,
Kindly advise.
Thanks
Updated by Chris Lomuntad almost 14 years ago
As what i've seen on the snap shot... It isn't an admin account due to almost all of the settings are disabled (set to 0).
Updated by Chris Lomuntad almost 14 years ago
This issue is not a bug... if you need support for this one, kindly visit our support ticket at http://support.goautodial.com
Thanks
Updated by 
