Bug #341
closed
this campaign has 0 leads in the dial hopper
Added by farouk seljouki almost 13 years ago.
Updated about 12 years ago.
Description
i load leeds and when i try to log to agent it says sorry there is no leads in the hopper when i looked in the campaign i found this campaign has 0 leads in the dial hopper ,please help on that . thank you
please answer me i really need your help
check the campaign settings.
1. minimum hopper level
2. dialmethod = ratio
3. check the Dial status ( if u uploaded new leads then add NEW and if u want to dial other statues then select the appropriate dial statuess to dial again)
4. then reset the list.
5. if allabove not working run the below command and check wat issue
/usr/share/astguiclient/AST_VDhopper.pl --debugX
br
striker
striker24x7.blogspot.com
- Status changed from New to Closed
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