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superviseur

Added by Kaal prod over 7 years ago

hi , i want to create a user superviseur to accies just listen agent and look to rapport and recording
bonjour , je veut créé un utulisateur sur goautdial , juste pour ecouté et voire les enregistrement et le details d'appel


Replies (2)

RE: superviseur - Added by hicham boukar almost 4 years ago

thanks for the question, because I too am looking for the same thing
I hope to find an answer

merci pour la question, car moi aussi je cherche la meme chose
j'espere trouver une réponse

RE: superviseur - Added by Wittie Manansala almost 4 years ago

Hi,

Try the following:

1. Update your version: https://goautodial.org/projects/goautodialce/wiki/HOWTO_Update_latest_version_via_Github
2. Create a UserGroup, set Allowed Campaign and Group Permission
3. Create a Supervisor user and assigned it on your newly created UserGroup.
4. Assign your agents to your newly created UserGroup.

Thanks

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