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call don't land in Inbound campaign

Added by joviton dcosta about 9 years ago

Hi i have goautodial 2.1 setup ,

i have created inbound campaign , in-group , Added DID, and DID setting in carrier .

when i do test call from my phone to the inbound DID , it just plays the IVR message and gets hunup

i can see the Asterisk log when the incoming calls come in . Please help

Tried diverting the call to Local phone ,etc but no luck

Carrier config.

register string .=> XXXXXX

[xxxxxxxxx]
disallow=all
allow=ulaw,alaw
type=friend
username=
secret=
host=
fromdomain=
dtmfmode=rfc2833
context=trunkinbound
qualify=yes
insecure=port,invite
nat=yes

Below is the Asterisk log

[[Apr 19 00:55:17] -- Executing [0207872005@trunkinbound:1] AGI in new stack
[Apr 19 00:55:17] -- Launched AGI Script /var/lib/asterisk/agi-bin/agi-DID_route.agi
[Apr 19 00:55:17] ERROR14073: utils.c:967 ast_carefulwrite: write() returned error: Broken pipe
[Apr 19 00:55:17] -- AGI Script agi-DID_route.agi completed, returning 0
[Apr 19 00:55:17] -- Executing [9998811112@default:1] Wait("SIP/XXXXXXXXXX-00000004", "2") in new stack
[Apr 19 00:55:19] -- Executing [9998811112@default:2] Answer("SIP/XXXXXXXXXX-00000004", "") in new stack
[Apr 19 00:55:19] -- Executing [9998811112@default:3] Playback("SIP/XXXXXXXXXX-00000004", "ss-noservice") in new stack
[Apr 19 00:55:19] -- <SIP/XXXXXXXXXX-00000004> Playing 'ss-noservice' (language 'en')
[Apr 19 00:55:24] -- Executing [9998811112@default:4] Playback("SIP/XXXXXXXXXX-00000004", "vm-goodbye") in new stack
[Apr 19 00:55:24] -- <SIP/XXXXXXXXXX-00000004> Playing 'vm-goodbye' (language 'en')
[Apr 19 00:55:25] -- Executing [9998811112@default:5] Hangup("SIP/XXXXXXXXXX-00000004", "") in new stack
[Apr 19 00:55:25] == Spawn extension (default, 9998811112, 5) exited non-zero on 'SIP/XXXXXXXXXX-00000004'
[Apr 19 00:55:25] -- Executing [h@default:1] DeadAGI("SIP/XXXXXXXXXX-00000004", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16---------------") in new stack
[Apr 19 00:55:25] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16--------------- completed, returning 0


Replies (6)

RE: call don't land in Inbound campaign - Added by joviton dcosta about 9 years ago

Even edited the extension.confg

exten => 8002277655,1,Ringing ; call ringing
exten => 8002277655,2,Wait(1) ; Wait 1 second for CID delivery from PRI
exten => 8002277655,3,Answer ; Answer the line
exten => 8002277655,4,AGI
exten => 8002277655,5,Hangup

RE: call don't land in Inbound campaign - Added by striker 247 about 9 years ago

create a DID with id as 0207872005
in the same DID change the DID Route = Ingroup
and in the same DID settings pages select In-Group ID: ingroup which u created.

check the below Link for inbound setup
http://goautodial.org/projects/goautodialce/wiki/Howto_Setup_an_Inbound_Campaign_30

br
striker
www.striker24x7.blogspot.com

RE: call don't land in Inbound campaign - Added by joviton dcosta about 9 years ago

Thanks Striker fro the quick reply i will , i will do the changes and get back

RE: call don't land in Inbound campaign - Added by joviton dcosta about 9 years ago

joviton dcosta wrote:

Thanks Striker fro the quick reply , i will do the changes suggested by you and get back on the Forum.

RE: call don't land in Inbound campaign - Added by joviton dcosta about 9 years ago

joviton dcosta wrote:

Thanks Striker

RE: call don't land in Inbound campaign - Added by joviton dcosta about 9 years ago

Stricker thank you so much you suggestion has help me to the sort the problem

just added a DID with 0207872005 extension ,and it solved the problem

(extension was suppose to be my DID number us 1XXXXXXXXXX ,my DID provider was not give me any details . thanks again )

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