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do the agent require to use SIP to connect to server?

Added by Najeeb Z almost 10 years ago

If i install goautodial on a webserver and my agents call outbound from this server, will the connection between agent and server during the call be SIP or a simple UDP/TCP?


Replies (3)

RE: do the agent require to use SIP to connect to server? - Added by Wittie Manansala almost 10 years ago

Hi,

Below are the ports needed to open/enable on your firewall:

sip: 5060 (udp)
iax: 4569 (udp)
rtp: 10000 to 65000 (udp)
ssh: 222 (tcp)

Thank you

RE: do the agent require to use SIP to connect to server? - Added by Najeeb Z almost 10 years ago

SIP is blocked from the regulator. if you start comm on 5060, your IP gets blacklisted. So is there any alternative of SIP. Sorry I am new to VoIP.

RE: do the agent require to use SIP to connect to server? - Added by Demian Biscocho almost 10 years ago

You can change UDP port 5060 to another one say 5070 if your provider blocks the standard SIP port. Just change the "bindport" entry in /etc/asterisk/sip.conf. Alternately, you can use a softphone that has IAX support (Zoiper is one of them).

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