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agents always PAUSED status

Added by mahdi frikha almost 10 years ago

hello,

i'm using goautodial 3.3, i have few compaigns configured to route inbound calls to a group in,
unfortunately, when i log with any of agents his status in (monitoring interface) is always PAUSED and calls are not routed to any of agents (nobody is available to take your call at the moment, goodbye ).

any help please ?


Replies (1)

RE: agents always PAUSED status - Added by Wittie Manansala almost 10 years ago

Hi,

For setting up inbound campaign please follow the steps posted here: http://goautodial.org/projects/goautodialce/wiki/Howto_Setup_an_Inbound_Campaign_30

Thank you

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