Reports & Analytics and "Recordings" - GOautodial Open Source Omni-channel Contact Center Suite - GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

Reports & Analytics and "Recordings"

Added by Jack HEINZ about 10 years ago

Dear all,

I've installed goautodial 3. When I go to the administration interface, on the menu "Reports & Analytics" and "Recordings", I have the following error message "No record(s) found!". how to view these informations? should I enable some elements in my inbound campaign?

Best regards,

Replies (1)

RE: Reports & Analytics and "Recordings" - Added by Demian Biscocho about 10 years ago

Sounds like you don't have any data yet on your GOautodial system.

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