Manual dialing works, but Auto-dial and Predictive no.

Registration in the conference, when selected redial, call from a sheet of numbers go, but do not appear in the panel agent. A feeling that the system is trying to bridge together two outgoing call, not the outgoing call and agent.

[Oct 3 13:11:34] Manager 'sendcron' logged on from 127.0.0.1
[Oct 3 13:11:34] Using SIP RTP CoS mark 5
[Oct 3 13:11:36] > Channel SIP/8021-0000008a was answered.
[Oct 3 13:11:36] -- Executing [8600052@default:1] MeetMe("SIP/8021-0000008a", "8600052,F") in new stack
[Oct 3 13:11:36] Parsing '/etc/asterisk/meetme.conf': [Oct 3 13:11:36] Found
[Oct 3 13:11:36] Parsing '/etc/asterisk/meetme-vicidial.conf': [Oct 3 13:11:36] Found
[Oct 3 13:11:36] -- Created MeetMe conference 1023 for conference '8600052'
[Oct 3 13:11:36] -- <SIP/8021-0000008a> Playing 'conf-onlyperson.gsm' (language 'en')
[Oct 3 13:11:36] Manager 'sendcron' logged off from 127.0.0.1
[Oct 3 13:11:44] Manager 'sendcron' logged on from 127.0.0.1
[Oct 3 13:11:44] -- Executing [569400434179030319485@default:1] AGI in new stack
[Oct 3 13:11:44] -- AGI Script Executing Application: (EXEC) Options: (Set(_CAMPCUST=46213898))
[Oct 3 13:11:44] -- <Local/569400434179030319485@default-00000094;2>AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Oct 3 13:11:44] -- Executing [569400434179030319485@default:2] Dial("Local/569400434179030319485@default-00000094;2", "SIP/79030319485@401,,tTo") in new stack
[Oct 3 13:11:44] Using SIP RTP CoS mark 5
[Oct 3 13:11:44] -- Called SIP/79030319485@401
[Oct 3 13:11:44] Manager 'sendcron' logged on from 127.0.0.1
[Oct 3 13:11:44] -- Executing [569400434179030319485@default:1] AGI in new stack
[Oct 3 13:11:44] -- AGI Script Executing Application: (EXEC) Options: (Set(_CAMPCUST=46213898))
[Oct 3 13:11:44] -- <Local/569400434179030319485@default-00000095;2>AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Oct 3 13:11:44] -- Executing [569400434179030319485@default:2] Dial("Local/569400434179030319485@default-00000095;2", "SIP/79030319485@401,,tTo") in new stack
[Oct 3 13:11:44] Using SIP RTP CoS mark 5
[Oct 3 13:11:44] -- Called SIP/79030319485@401
[Oct 3 13:11:44] Manager 'sendcron' logged on from 127.0.0.1
[Oct 3 13:11:44] -- Executing [569400434179030319485@default:1] AGI in new stack
[Oct 3 13:11:44] -- AGI Script Executing Application: (EXEC) Options: (Set(_CAMPCUST=46213898))
[Oct 3 13:11:44] -- <Local/569400434179030319485@default-00000096;2>AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Oct 3 13:11:44] -- Executing [569400434179030319485@default:2] Dial("Local/569400434179030319485@default-00000096;2", "SIP/79030319485@401,,tTo") in new stack
[Oct 3 13:11:44] Using SIP RTP CoS mark 5
[Oct 3 13:11:44] -- Called SIP/79030319485@401
[Oct 3 13:11:47] -- Got SIP response 486 "Busy here" back from 145.255.239.130:5060
[Oct 3 13:11:47] -- SIP/401-0000008d is busy
[Oct 3 13:11:47] Everyone is busy/congested at this time (1:1/0/0)
[Oct 3 13:11:47] -- Executing [569400434179030319485@default:3] Hangup("Local/569400434179030319485@default-00000096;2", "") in new stack
[Oct 3 13:11:47] Spawn extension (default, 569400434179030319485, 3) exited non-zero on 'Local/569400434179030319485@default-00000096;2'
[Oct 3 13:11:47] -- Executing [h@default:1] AGI("Local/569400434179030319485@default-00000096;2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----17-----BUSY----------") in new stack
[Oct 3 13:11:47] -- Got SIP response 486 "Busy here" back from 145.255.239.130:5060
[Oct 3 13:11:47] -- SIP/401-0000008c is busy
[Oct 3 13:11:47] Everyone is busy/congested at this time (1:1/0/0)
[Oct 3 13:11:47] -- Executing [569400434179030319485@default:3] Hangup("Local/569400434179030319485@default-00000095;2", "") in new stack
[Oct 3 13:11:47] Spawn extension (default, 569400434179030319485, 3) exited non-zero on 'Local/569400434179030319485@default-00000095;2'
[Oct 3 13:11:47] -- Executing [h@default:1] AGI("Local/569400434179030319485@default-00000095;2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----17-----BUSY----------") in new stack
[Oct 3 13:11:48] -- <Local/569400434179030319485@default-00000096;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----17-----BUSY---------- completed, returning 0
[Oct 3 13:11:48] -- <Local/569400434179030319485@default-00000095;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----17-----BUSY---------- completed, returning 0
[Oct 3 13:11:48] Manager 'sendcron' logged off from 127.0.0.1

Replies (3)

RE: Manual dialing works, but Auto-dial and Predictive no. - Added by Sergey Orlov over 10 years ago

It seems everything is done. Corrected in sip.conf local ip.

RE: Manual dialing works, but Auto-dial and Predictive no. - Added by Demian Biscocho over 10 years ago

Glad to hear you got it sorted out.

RE: Manual dialing works, but Auto-dial and Predictive no. - Added by Manikandan TV almost 10 years ago

Hello,
I am trying to use predictive/auto dialer feature. Given a set of phone number the software has to pick up one number dial it and when rings connect to the available agent. There is no SIP trunk. How can I achieve this? please clarify.

-Mani

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