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scheduled call back

Added by Martin Reckziegel about 10 years ago

Hi guys

when i click the call back disposition after making a call that didn't reach the contact, no calendar pops up, i just get back to the agent interface. Is that the way it is intended to be or there is a way to actually show the calendar and schedule a new time when to try the connection again?

Thanks

Martin


Replies (1)

RE: scheduled call back - Added by striker 247 about 10 years ago

enable schedule callback option = yes in campaign detail screen

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