Dialing out from the softphone
Added by harley schwartz over 11 years ago
i was trying to see if there was a way to make calls in the softphone. instead of the dialer? it fails every time...
Replies (9)
RE: Dialing out from the softphone
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Added by striker 247 over 11 years ago
can you post the cli error while dialling from softphone
make sure u dialwith proper dialprefix while dialling from softphone.
br
striker
www.striker24x7.com
RE: Dialing out from the softphone
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Added by harley schwartz over 11 years ago
It doesn't matter how I dial it says 404 not found I use a generic sip soft phone
RE: Dialing out from the softphone
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Added by Jefferson Varias over 11 years ago
Hi Harley,
There should be a correct dial format if you want to dial directly from softphone. You should use the dial prefix defined on your dial plan then the phone number that you want to dial. e.g Dial prefix (9) phone number 12127773456, you need to dial 912127773456 directly on your softphone.
Thank you!
RE: Dialing out from the softphone
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Added by harley schwartz over 11 years ago
Thank you for your reply. How do you specify that?
exten => _3330511134.,1,AGI
exten => _3330511134.,2,Dial(SIP/${EXTEN:10}@govoip201273488,,tTo)
exten => _3330511134.,3,Hangup
RE: Dialing out from the softphone
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Added by Jefferson Varias about 11 years ago
Try dialing 3330511134+country code+phone number directly on your softphone. (e.g phone number to dial 12127773456.Dial 333051113412127773456 on your softphone.
Thank you!
RE: Dialing out from the softphone
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Added by harley schwartz about 11 years ago
well that worked lol. thank you so much but how do i go and shorten that to like say a 9 before lol instead of the long numbers. thank you again.
RE: Dialing out from the softphone
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Added by Levy Ryan Nolasco about 11 years ago
Hi,
You can use the dial plan below.
exten => _91XXXXXXXXXX,1,AGI
exten => _91XXXXXXXXXX,2,Dial(SIP/${EXTEN:1}@govoip201273488,,tTo)
exten => _91XXXXXXXXXX,3,Hangup
Regards,
Ryan
RE: Dialing out from the softphone
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Added by harley schwartz about 11 years ago
Great. Thank you. So just copy paste that dial plan? Also when I dial out from outside my network on a soft phone I get no audio but I can put the call on hold and the hold music plays but when I talk I get no audio. Would you know anything about that? I checked my codecs they seem correct.
RE: Dialing out from the softphone
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Added by harley schwartz about 11 years ago
exten => _91XXXXXXXXXX,1,AGI
exten => _91XXXXXXXXXX,2,Dial(SIP/${EXTEN:1}@govoip201273488,,tTo)
exten => _91XXXXXXXXXX,3,Hangup
is what worked lol... thank you all for your help.