Project

General

Profile

Hopper

Added by Igor Baev over 2 years ago

Hi, there is a problem with the queue, in the company settings there is UP TIMEZONE, but the queue gets mixed up with GMT 3,7,8, and 10 may not get in at all. I need to call from GMT 10 in descending order to 3. CAN YOU HELP?


Replies (6)

RE: Hopper - Added by Igor Baev over 2 years ago

screenshots from the database

RE: Hopper - Added by Wittie Manansala over 2 years ago

Hi,

Please provide the sql results below:

select campagin_id, campaign_name, lead_order from vicidial_campaigns;

Thanks

RE: Hopper - Added by Igor Baev over 2 years ago

Wittie Manansala wrote in RE: Hopper:

Hi,

Please provide the sql results below:

select campagin_id, campaign_name, lead_order from vicidial_campaigns;

Thanks

RE: Hopper - Added by Wittie Manansala over 2 years ago

Hi,

lead_order is properly set based in your screenshot. How about using lead filter feature to meet your requirements?

Thanks

RE: Hopper - Added by Igor Baev over 2 years ago

The solution to this problem for me was the import of leads sorted by GMT, in the company the setting is down

    (1-6/6)
    Go to top