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Login_On_Phone Malfunction

Added by Alexandre Marit almost 3 years ago

Hello. I have installed Goautodial 4.0 from scratch and configure everything. Everything seems to work fine when we log in from internal network but when we try to log from another external ip to the server, we get to the login_on_phone page but nothing happens when clickung on it. Normally it should give us theoption o choose the campaign but it doesnt seem to do anything for some reason. I need help here please.


Replies (3)

RE: Login_On_Phone Malfunction - Added by Leopoldo Martinez almost 3 years ago

Alexandre Marit wrote:

Hello. I have installed Goautodial 4.0 from scratch and configure everything. Everything seems to work fine when we log in from internal network but when we try to log from another external ip to the server, we get to the login_on_phone page but nothing happens when clickung on it. Normally it should give us theoption o choose the campaign but it doesnt seem to do anything for some reason. I need help here please.

Hello, do you have SSL? are u using FQDN? If u have FQDN, you must install SSL too, and edit tls.conf

RE: Login_On_Phone Malfunction - Added by pochard willowherb 10 months ago

When we attempt to log in to the server from an external IP address, we are taken to the login_on_phone page; however, clicking on that page does not result in any action being taken by the server. Everything seems to function normally when we log in from the internal network. In a normal situation, it should provide us with the opportunity to choose the campaign, but for some reason, it does not seem to be doing anything.

driving directions

RE: Login_On_Phone Malfunction - Added by Wittie Manansala 10 months ago

Does your server have a public IP or FQDN? Make sure you are updated to the latest version (https://goautodial.org/projects/goautodialce/wiki/HOWTO_Update_latest_version_via_Github). Also try to review your settings here /var/www/html/php/goCRMAPISettings.php

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