Help! Agent logged after any camp is call waiting. Never ring Agent extension

Dear All ?
I have some questions?
Q1:
I login Agent page after our SIP phone get ring. Answers always hear conf-invalid IVR from goautodial. Why meetme need DAHDI? I don't have any DAHDI device.
I use SIP Carrier only. How to solve?
Astrtisk CLI output:
[Sep 26 22:23:08] NOTICE⁵⁷⁷⁴: rtp.c:849 process_rfc3389: Comfort noise support incomplete in Asterisk (RFC 3389). Please turn off on client if possible. Client IP: 111.xxx.154.zzz
> Channel SIP/8001-0000000c was answered.
-- Executing [8600051@default:1] MeetMe("SIP/8001-0000000c", "8600051|F") in new stack
Parsing '/etc/asterisk/meetme.conf': Found
Parsing '/etc/asterisk/meetme-vicidial.conf': Found
[Sep 26 22:23:08] WARNING⁵⁸³⁰: app_meetme.c:829 build_conf: Unable to open DAHDI pseudo device
-- <SIP/8001-0000000c> Playing 'conf-invalid' (language 'en')
Manager 'sendcron' logged off from 127.0.0.1
Spawn extension (default, 8600051, 1) exited non-zero on 'SIP/8001-0000000c'
-- Executing [h@default:1] DeadAGI("SIP/8001-0000000c", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16---------------") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16--------------- completed, returning 0

Q2:
I test any Survey Campaign Agent extension always no get ring and call always in call Queue till timeout. How to do, let Agent extension ring?

Asterisk CLI output:
- Called 86988888353@VOS
-- SIP/VOS-0000000f is ringing
-- SIP/VOS-0000000f answered Local/872205354586988888353@default-45a8,2
> Channel Local/87220535458698888353@default-45a8,1 was answered.
-- Executing [8366@default:1] Playback("Local/872205354586988888353@default-45a8,1", "sip-silence") in new stack
-- <Local/872205354586988888353@default-45a8,1> Playing 'sip-silence' (language 'en')
[Sep 26 16:02:58] WARNING³¹⁸⁸⁷: file.c:1297 waitstream_core: Unexpected control subclass '-1'
Manager 'sendcron' logged off from 127.0.0.1
-- Executing [h@default:1] DeadAGI("Local/872205354586988888353@default-45a8,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----3-----0") in new stack
-- Executing [8366@default:2] AGI in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing [8366@default:3] AGI in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDAD_ALL_outbound.agi
-- Playing 'sip-silence' (escape_digits=) (sample_offset 0)
-- Playing 'GO_2' (escape_digits=0) (sample_offset 0)
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----3-----0 completed, returning 0
Spawn extension (default, 872205354586988888353, 2) exited non-zero on 'Local/872205354586988888353@default-45a8,2'
Parsing '/etc/asterisk/manager.conf': Found
Manager 'sendcron' logged on from 127.0.0.1
Manager 'sendcron' logged off from 127.0.0.1
Parsing '/etc/asterisk/manager.conf': Found
Manager 'sendcron' logged on from 127.0.0.1
Manager 'sendcron' logged off from 127.0.0.1
[Sep 26 16:03:04] DTMF³¹⁸⁸⁷: channel.c:2530 __ast_read: DTMF begin '0' received on SIP/VOS-0000000f
[Sep 26 16:03:04] DTMF³¹⁸⁸⁷: channel.c:2534 __ast_read: DTMF begin ignored '0' on SIP/VOS-0000000f
[Sep 26 16:03:04] DTMF³¹⁸⁸⁷: channel.c:2449 __ast_read: DTMF end '0' received on SIP/VOS-0000000f, duration 120 ms
[Sep 26 16:03:04] DTMF³¹⁸⁸⁷: channel.c:2515 __ast_read: DTMF end passthrough '0' on SIP/VOS-0000000f
-- Playing 'US_pol_survey_transfer' (escape_digits=) (sample_offset 0)
Parsing '/etc/asterisk/manager.conf': Found
Manager 'sendcron' logged on from 127.0.0.1
Manager 'sendcron' logged off from 127.0.0.1
Setting CID ""4048915588 <4048915588>""
-- AGI Script agi-VDAD_ALL_outbound.agi completed, returning 0
-- Executing [99909*4***DID@default:1] Answer("SIP/VOS-0000000f", "") in new stack
-- Executing [99909*4***DID@default:2] AGI in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDAD_ALL_inbound.agi
-- Playing 'sip-silence' (escape_digits=) (sample_offset 0)
-- Playing 'sip-silence' (escape_digits=) (sample_offset 0)
DBD::mysql::db do failed: Duplicate entry '1380182575.39' for key 1 at /var/lib/asterisk/agi-bin/agi-VDAD_ALL_inbound.agi line 2012, <STDIN> line 22.
-- Started music on hold, class 'default', on SIP/VOS-0000000f
-- Stopped music on hold on SIP/VOS-0000000f
-- Playing 'sip-silence' (escape_digits=) (sample_offset 0)
-- Playing 'sip-silence' (escape_digits=) (sample_offset 0)
-- Playing 'sip-silence' (escape_digits=) (sample_offset 0)
-- Playing 'go_hold2' (escape_digits=) (sample_offset 0)
Parsing '/etc/asterisk/manager.conf': Found
Manager 'sendcron' logged on from 127.0.0.1
-- Executing [872205354586988211353@default:1] AGI in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing [872205354586988211353@default:2] Dial("Local/872205354586988211353@default-24ad,2", "SIP/86988211353@VOS||tTo") in new stack
-- Called 86988211353@VOS
-- Got SIP response 503 "Service Unavailable" back from 60.250.107.138
-- SIP/VOS-00000010 is circuit-busy
Everyone is busy/congested at this time (1:0/1/0)
-- Executing [872205354586988211353@default:3] Hangup("Local/872205354586988211353@default-24ad,2", "") in new stack
Spawn extension (default, 872205354586988211353, 3) exited non-zero on 'Local/872205354586988211353@default-24ad,2'
-- Executing [h@default:1] DeadAGI("Local/872205354586988211353@default-24ad,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----34-----CONGESTION----------") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----34-----CONGESTION---------- completed, returning 0
Manager 'sendcron' logged off from 127.0.0.1
-- Started music on hold, class 'default', on SIP/VOS-0000000f
-- Stopped music on hold on SIP/VOS-0000000f
-- Playing 'sip-silence' (escape_digits=) (sample_offset 0)
-- Playing 'sip-silence' (escape_digits=) (sample_offset 0)
-- Playing 'sip-silence' (escape_digits=) (sample_offset 0)
-- Playing 'go_hold2' (escape_digits=) (sample_offset 0)
Refreshing DNS lookups.
Parsing '/etc/asterisk/manager.conf': Found
Manager 'sendcron' logged on from 127.0.0.1
Manager 'sendcron' logged off from 127.0.0.1
Parsing '/etc/asterisk/manager.conf': Found
Manager 'sendcron' logged on from 127.0.0.1
Manager 'sendcron' logged off from 127.0.0.1
Parsing '/etc/asterisk/manager.conf': Found
Manager 'sendcron' logged on from 127.0.0.1
Manager 'sendcron' logged off from 127.0.0.1
-- Started music on hold, class 'default', on SIP/VOS-0000000f
-- Stopped music on hold on SIP/VOS-0000000f
-- Playing 'sip-silence' (escape_digits=) (sample_offset 0)
-- Playing 'sip-silence' (escape_digits=) (sample_offset 0)
-- Playing 'sip-silence' (escape_digits=) (sample_offset 0)
-- Playing 'go_hold2' (escape_digits=) (sample_offset 0)
Parsing '/etc/asterisk/manager.conf': Found
Manager 'sendcron' logged on from 127.0.0.1
-- Executing [8500998@default:1] Answer("Local/8500998@default-6f3c,2", "") in new stack
-- Executing [8500998@default:2] Playback("Local/8500998@default-6f3c,2", "silence") in new stack
-- <Local/8500998@default-6f3c,2> Playing 'silence' (language 'en')
> Channel Local/8500998@default-6f3c,1 was answered.
-- Executing [78600051@default:1] MeetMe("Local/8500998@default-6f3c,1", "8600051|Fq") in new stack
Parsing '/etc/asterisk/meetme.conf': Found
Parsing '/etc/asterisk/meetme-vicidial.conf': Found
[Sep 26 16:04:57] WARNING³²²⁹⁸: app_meetme.c:829 build_conf: Unable to open DAHDI pseudo device
-- <Local/8500998@default-6f3c,1> Playing 'conf-invalid' (language 'en')
[Sep 26 16:04:57] WARNING³²²⁹⁸: file.c:1297 waitstream_core: Unexpected control subclass '-1' == Manager 'sendcron' logged off from 127.0.0.1
-- Executing [8500998@default:3] AGI in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/agi-dtmf.agi
AGI Environment Dump:
-- accountcode =
-- callerid = 0
-- calleridname = unknown
-- callingani2 = 0
-- callingpres = 0
-- callingtns = 0
-- callington = 0
-- channel = Local/8500998@default-6f3c,2
-- context = default
-- dnid = unknown
-- enhanced = 0.0
-- extension = 8500998
-- language = en
-- priority = 3
-- rdnis = unknown
-- request = agi-dtmf.agi
-- type = Local
-- uniqueid = 1380182697.46
X. ||0||
DIGIT: 0
-- Playing 'silence' (escape_digits=) (sample_offset 0)
-- Playing '0' (escape_digits=) (sample_offset 0)
-- Playing 'silence' (escape_digits=) (sample_offset 0)

Replies (5)

RE: Help! Agent logged after any camp is call waiting. Never ring Agent extension - Added by Demian Biscocho over 10 years ago

What version of GOautodial are you using? You don't need any DAHDI device to use DAHDI. DAHDI is needed by Asterisk's meetme rooms for the system to function properly.

RE: Help! Agent logged after any camp is call waiting. Never ring Agent extension - Added by striker 247 over 10 years ago

DAHDI driver is must in vicidial to support meetme module.

its seems your DAHDI driver is not installed properly or get corrupted.

type dahdi_cfg -vvv
post the output here

if its output some error follow the below link to reinstall the DAHDI driver.
http://striker24x7.blogspot.in/2013/05/steps-to-reinstall-or-upgrade-dahdi.html

br
striker
www.striker24x7.blogspot.com

RE: Help! Agent logged after any camp is call waiting. Never ring Agent extension - Added by GiGI Gu over 10 years ago

Hi
I use goautodial 3.0-1377576000
Allows the system to normal operation. Do you have any experience in the system, do not install any DAHDI device? Because I do not have any PSTN and E1 lines. DAHDI device if not used only by SIP to Carrier.

Thanks

GuGi

RE: Help! Agent logged after any camp is call waiting. Never ring Agent extension - Added by striker 247 over 10 years ago

DAHDI is a driver software to support the digium hardwares.

if your not using any digium pstn cards , it will load DUMMY driver .
Vicidial is using the MeetMe conf bridge for agents,
MeetMe module needs some timing device, so the DAHDI_dummy provides the same.

there is no need of any DAHDI DEVICE , Just load as DAHDI_DUMMY (its like a software based timer).

RE: Help! Agent logged after any camp is call waiting. Never ring Agent extension - Added by GiGI Gu over 10 years ago

Hi Sir
I try http://striker24x7.blogspot.in/2013/05/steps-to-reinstall-or-upgrade-dahdi.html step by step
h1. look it! get error from 2.6.18-348.12.1.el5.goPAE

[root@autodial ~]# cd dahdi-linux-complete-2.7.0.1+2.7.0.1/
[root@autodial dahdi-linux-complete-2.7.0.1+2.7.0.1]# make clean
make C linux clean
make¹: Entering directory `/root/dahdi-linux-complete-2.7.0.1+2.7.0.1/linux'
make -C drivers/dahdi/firmware clean
make²: Entering directory `/root/dahdi-linux-complete-2.7.0.1+2.7.0.1/linux/drivers/dahdi/firmware'
rm -f dahdi-fw*.o
make²: Leaving directory `/root/dahdi-linux-complete-2.7.0.1+2.7.0.1/linux/drivers/dahdi/firmware'
make -C /lib/modules/2.6.18-348.12.1.el5.goPAE/build M='/root/dahdi-linux-complete-2.7.0.1+2.7.0.1/linux/drivers/dahdi/oct612x' clean
make: Entering an unknown directory
make: * /lib/modules/2.6.18-348.12.1.el5.goPAE/build: No such file or directory. Stop.
make: Leaving an unknown directory
make¹: [clean] Error 2
make¹: Leaving directory `/root/dahdi-linux-complete-2.7.0.1+2.7.0.1/linux'
make: ** [clean] Error 2

Other questions. How to load as DAHDI_DUMMY?

Thx

GuGi

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