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version 4 has limitted settings features compare vicidial

Added by Anonymous almost 3 years ago

why version 4 has limitted reports and settings features ? version 3.3CE was working include vicidial modules and we could make all settings in vicidial module also and use goautodial template for agent only.

but for goautodial v4 version there is not vicidial module working inside, and self v4 settings, features and reports are not enough fot call centers.can we make vicidial 2.14 still work together with goautodial v4 and use it for all settings and reports ?


Replies (10)

RE: version 4 has limitted settings features compare vicidial - Added by Demian Lizandro Biscocho almost 3 years ago

GOautodial is not Vicidial. Please don't expect it to have all the features of Vicidial (and vice versa). Most call center use less than 30% of all the features of Vicidial based from our experience.

If you need the web frontend of Vicidial, you can install it manually. The source files are available in /usr/src/goautodial/astguiclient/.

RE: version 4 has limitted settings features compare vicidial - Added by Anonymous almost 3 years ago

Demian Biscocho wrote:

GOautodial is not Vicidial. Please don't expect it to have all the features of Vicidial (and vice versa). Most call center use less than 30% of all the features of Vicidial based from our experience.

If you need the web frontend of Vicidial, you can install it manually. The source files are available in /usr/src/goautodial/astguiclient/.

thank you for answer yes we need vicidial admin gui for more setting on conf files, how we can install and working /usr/src/goautodial/astguiclient/ files ?

RE: version 4 has limitted settings features compare vicidial - Added by Demian Lizandro Biscocho almost 3 years ago

Please read the Vicidial install instructions:

cat /usr/src/goautodial/astguiclient/INSTALL

RE: version 4 has limitted settings features compare vicidial - Added by George Michalopoulos almost 3 years ago

hello,

i installed the vicidial files, but when i try to access http://xxx.xxx.xxx.xxx/vicidial/admin.php asks for password..
neither my goadmin/pass nor 666/1234 works..

RE: version 4 has limitted settings features compare vicidial - Added by Demian Lizandro Biscocho almost 3 years ago

Can you post the output of mariadb cli:

MariaDB [asterisk]> select user,pass,pass_hash from vicidial_users;

RE: version 4 has limitted settings features compare vicidial - Added by George Michalopoulos almost 3 years ago

Demian Biscocho wrote:

Can you post the output of mariadb cli:

[...]

MariaDB [asterisk]> select user,pass,pass_hash from vicidial_users;
+---------+------+---------------------------------+
| user    | pass | pass_hash                       |
+---------+------+---------------------------------+
| VDAD    |      |                                 |
| VDCL    |      |                                 |
| goAPI   |      | KToB93bzjGd1RS4mDqePJ6Uk.jgNRrK |
| 1001    |      | lhLwk9o7L0ih5hDBM0REqUuToH8uEru |
| goadmin |      | AjVvT0OmJmPCxXn8gWhDBPt6X2dqAaO |
| 2001    |      | lhLwk9o7L0ih5hDBM0REqUuToH8uEru |
+---------+------+---------------------------------+
6 rows in set (0.00 sec)

RE: version 4 has limitted settings features compare vicidial - Added by Demian Lizandro Biscocho almost 3 years ago

You need to put in the plaintext passwords in the "pass" column in the vicidial_users table and disable password encryption to make Vicidial work. This can be a security risk.

MariaDB [asterisk]>update system_settings set pass_hash_enabled=0;

RE: version 4 has limitted settings features compare vicidial - Added by sea web about 2 years ago

please can you explain me how did you install vicidial on goautodial v4 ? they work together on same asterisk and database without problem ? we will make all settings from goautodial template but we will use vicidial only for detailed reports.

RE: version 4 has limitted settings features compare vicidial - Added by ras el over 1 year ago

Demian Lizandro Biscocho wrote:

You need to put in the plaintext passwords in the "pass" column in the vicidial_users table and disable password encryption to make Vicidial work. This can be a security risk.

[...]

Hello,

Ive installed astgui from the install.pl,

and changed the passwd hash to regular..

However vicidial still wont log in with goadmin info or 6666/1234

STARTING ASTGUICLIENT INSTALLATION PHASE...
Creating /usr/share/astguiclient/LEADS_IN directories...
Creating /var/spool/asterisk/monitor directories...
Creating /var/log/astguiclient/archive directory for backups...
Copying bin scripts to /usr/share/astguiclient ...
Copying libs to /usr/share/astguiclient ...
setting cron scripts to executable...
Copying extras files to /usr/share/astguiclient ...
Copying agi-bin scripts to /var/lib/asterisk/agi-bin ...
setting agi-bin scripts to executable...
Copying sounds to /var/lib/asterisk/sounds...
Creating sound tts directories...
Copying ip_relay scripts to /usr/share/astguiclient...
Setting ip_relay scripts to executable...
ln: failed to create symbolic link ‘/usr/share/astguiclient/ip_relay/ip_relay’: File exists
ln: failed to create symbolic link ‘/usr/local/bin/ip_relay’: File exists
Starting ip_relay port forwarding for IAX on 40569, 41569 and 42569
Creating /var/www/html web directories...
Copying web files...
setting web scripts to executable...
Updating version information in the database...
svn: E155007: '/usr/src/goautodial-ce-4.0-1570204800/astguiclient' is not a working copy

|UPDATE servers SET svn_revision='0',svn_info='/usr/src/goautodial-ce-4.0-1570204800/astguiclient

' where server_ip='167.172.249.27';|

|UPDATE system_settings SET svn_revision='0';|
Version information updated: 0|167.172.249.27

ASTGUICLIENT VICIDIAL INSTALLATION FINISHED! ENJOY!

- process runtime      (130 sec) (2.16666666666667 minutes)
    (1-10/10)
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