CE3.3 autodial not work
Hello Evertbody
First I'm sorry about my poor Engilsh.
There is a problem whith my dialer.
I setup the IP base Carrier
I try manual dial my phonenumber and it works!(Agent can be hear my voice over the mobilephone)
I load my phonenumber to the list and use "AutoDial" to dial it, and my phone can be ring up.
Then I answer my mobilephone,about 6 seconds later it hang up by dialer , and agent nothing heppeded.
Please help me solve the problem.
Thank you !!!!
Replies (2)
RE: CE3.3 autodial not work
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Added by Ankit Aparajey almost 7 years ago
Hello,
there are 2 possibilities here.
1. if you are using IVR based autodialing then you can increase your hangup/timeout time to your desired time interval.
2. If you are using agent based voice dialing then please share asterisk debug message.
For more details, you can contact to our experts on skype : incorpus.support or email : [email protected].
Thank you
Incorpus TeleNetworks
Skype : incorpus.support
email: [email protected]
website : www.incorpus.in
RE: CE3.3 autodial not work
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Added by Raymond Teng over 6 years ago
Ankit Aparajey wrote:
Hello,
there are 2 possibilities here.
1. if you are using IVR based autodialing then you can increase your hangup/timeout time to your desired time interval.
2. If you are using agent based voice dialing then please share asterisk debug message.
For more details, you can contact to our experts on skype : incorpus.support or email : [email protected].
Thank you
Incorpus TeleNetworks
Skype : incorpus.support
email: [email protected]
website : www.incorpus.in
Thank you !
I solved the problem.
It was my router setting not right,I turn on the ALG and dial out success!