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DNC Lists Help...desperate!

Added by Ken Grasso over 12 years ago

Hey guys does anyone know how to pull the DNC number dispositioned after the call? I thought when call was dispositioned as a DNC it automatically added it to the System DNC list.... it doesn't. I need to get those numbers somehow and add them so we dont recall them.

Anyone know how to do this?

Thanks


Replies (2)

RE: DNC Lists Help...desperate! - Added by Demian Biscocho over 12 years ago

It's automatically added. You just need to enable the DNC on your campaign settings.

RE: DNC Lists Help...desperate! - Added by Ken Grasso over 12 years ago

It is enabled but it never updated the System List. I ended pulling the number assigned to DNC disposition out of the tables in PhpMyAdmin and manually adding them to the DNC list. It then saw them and did not call those numbers again.

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