GOautodial Open Source Omni-channel Contact Center Suite

Before or After downloading Vicidial and GOautodial RPMS

Make sure you run following commands to get your MariaDB up and running.
systemctl start mariadb
systemctl enable mariadb

To check the status of MySQL/MariaDB:
systemctl status mariadb

Check the installation with the command client:
mysql

- *Skip these steps
Temporarily change your MySQL password to "vicidialnow":

mysqladmin password vicidialnow

If you already have a MySQL password:

mysqladmin password vicidialnow -p *

Directly jump to rpm installation but with sudo privileges
sudo rpm -ivh --nodeps vicidial-2.9.441a-140612.1628.2.go.noarch.rpm
sudo rpm -ivh --nodeps goautodial-ce-3.3-1406088000.noarch.rpm
sudo rpm -ivh --nodeps goautodial-ce-config-3.3-1.noarch.rpm

Then follow the rest of steps given in http://goautodial.org/projects/goautodialce/wiki/Centos7
following these steps I was able to successfully install GoAutoDial on CentOS 7

How ever I couldn't access GoAutodial UI but could Access ViciDial Interface using
Admin: http://$ip_address/vicidial/admin.php
Agent: http://$ip_address/agc/vicidial.php

While accessing GoAutodial it gives me HTTP 500 error. See if you can find a workaround for the same and update here, probably I'm missing something in httpd configurations.

You might have missed a step or two. Particularly this one:

sed -i 's/AllowOverride None/AllowOverride All/' /etc/httpd/conf/httpd.conf

systemctl restart httpd

From: http://goautodial.org/projects/goautodialce/wiki/Centos7.

I tried to install from scratch in centos 7 using the steps from the wiki, but its not working.

After install the rpm files, the databases are not created.

Will the rpm file create the database?

Or do I need to create by hand the databases first?

Best Regards,
Tiago Canoas

The databases are automatically created by the RPM packages. You need to change the mysql admin password first to "vicidialnow".

Temporarily change your MySQL password to "vicidialnow":¶

 
mysqladmin password vicidialnow

If you already have a MySQL password:

 
mysqladmin password vicidialnow -p

Install the RPMS:¶

rpm -ivh --nodeps vicidial-2.9.441a-140612.1628.2.go.noarch.rpm
rpm -ivh --nodeps goautodial-ce-3.3-1406088000.noarch.rpm
rpm -ivh --nodeps goautodial-ce-config-3.3-1.noarch.rpm

Got the same problem, i folow all the step. Try to reinstall RPMS but got error on installing some packages , because of dependency

hello, can somebody help me install on centos 7 ? I have problem with mysql

Now i have installed, but i cant activate SIP, cant register on netwotk

Hi,

Can you please assist how did you install this.?

I'm able to install this but facing issue in real time screen time. All agents ready time is displaying 120 minutes while is should be 00:00 sec. As well as AMD is not working as extension 8369 is already configured in campaign.

Same with me, i wan never success Install Goautodial From Scratch CentOS 64bit (CentOS 7). I have follow how to "https://goautodial.org/projects/goautodialce/wiki/Centos7"

one of problem error i was found is:

===============================================================================

rpm -ivh --nodeps vicidial-2.9.441a-140612.1628.2.go.noarch.rpm

STARTING DATABASE TABLES UPDATES PHASE...
DBI connect('asterisk:localhost:3306','cron',...) failed: Access denied for user 'cron''localhost' (using password: YES) at /usr/share/astguiclient/ADMIN_update_server_ip.pl line 389.
Couldn't connect to database: Access denied for user 'cron''localhost' (using password: YES) at /usr/share/astguiclient/ADMIN_update_server_ip.pl line 389.

----- USING LOCAL DATA FILES -----

DBI connect('asterisk:localhost:3306','cron',...) failed: Access denied for user 'cron''localhost' (using password: YES) at /usr/share/astguiclient/ADMIN_area_code_populate.pl line 158.
Couldn't connect to database: Access denied for user 'cron''localhost' (using password: YES) at /usr/share/astguiclient/ADMIN_area_code_populate.pl line 158.
warning: %post(vicidial-2.9.441a-140612.1628.2.go.noarch) scriptlet failed, exit status 255 ===============================================================================

Note; I have set mysqladmin/root password to vicidialnow.

i'm do not instal mariadb and try using mysql80, still fail installing.

[root@santos7 ~]# rpm -ivh --nodeps vicidial-2.9.441a-140612.1628.2.go.noarch.rpm

STARTING DATABASE TABLES UPDATES PHASE...
DBI connect('asterisk:localhost:3306','cron',...) failed: Authentication plugin 'caching_sha2_password' cannot be loaded: /usr/lib64/mysql/plugin/caching_sha2_password.so: cannot open shared object file: No such file or directory at /usr/share/astguiclient/ADMIN_update_server_ip.pl line 389.
Couldn't connect to database: Authentication plugin 'caching_sha2_password' cannot be loaded: /usr/lib64/mysql/plugin/caching_sha2_password.so: cannot open shared object file: No such file or directory at /usr/share/astguiclient/ADMIN_update_server_ip.pl line 389.

----- USING LOCAL DATA FILES -----

DBI connect('asterisk:localhost:3306','cron',...) failed: Authentication plugin 'caching_sha2_password' cannot be loaded: /usr/lib64/mysql/plugin/caching_sha2_password.so: cannot open shared object file: No such file or directory at /usr/share/astguiclient/ADMIN_area_code_populate.pl line 158.
Couldn't connect to database: Authentication plugin 'caching_sha2_password' cannot be loaded: /usr/lib64/mysql/plugin/caching_sha2_password.so: cannot open shared object file: No such file or directory at /usr/share/astguiclient/ADMIN_area_code_populate.pl line 158.
warning: %post(vicidial-2.9.441a-140612.1628.2.go.noarch) scriptlet failed, exit status 255

M. A Rody Candera wrote:

Same with me, i wan never success Install Goautodial From Scratch CentOS 64bit (CentOS 7). I have follow how to "https://goautodial.org/projects/goautodialce/wiki/Centos7"

one of problem error i was found is:

===============================================================================
[...]
Preparing... ################################# [100%]
Updating / installing...
1:vicidial-2.9.441a-140612.1628.2.g################################# [100%]
Redirecting to /bin/systemctl start mysqld.service
Failed to start mysqld.service: Unit not found.
error reading information on service mysqld: No such file or directory
Redirecting to /bin/systemctl start httpd.service
Note: Forwarding request to 'systemctl enable httpd.service'.
Vicidial configuration not found. Installing data...
ERROR 1045 (28000): Access denied for user 'root'@'localhost' (using password: NO)
Installing Vicidial...
Updating IP address...
CLI defined old server IP: 10.10.100.139
Previous astGUIclient configuration file found at: /etc/astguiclient.conf
Writing change to astguiclient.conf file: /etc/astguiclient.conf

STARTING DATABASE TABLES UPDATES PHASE...
DBI connect('asterisk:localhost:3306','cron',...) failed: Access denied for user 'cron''localhost' (using password: YES) at /usr/share/astguiclient/ADMIN_update_server_ip.pl line 389.
Couldn't connect to database: Access denied for user 'cron''localhost' (using password: YES) at /usr/share/astguiclient/ADMIN_update_server_ip.pl line 389.

----- USING LOCAL DATA FILES -----

DBI connect('asterisk:localhost:3306','cron',...) failed: Access denied for user 'cron''localhost' (using password: YES) at /usr/share/astguiclient/ADMIN_area_code_populate.pl line 158.
Couldn't connect to database: Access denied for user 'cron''localhost' (using password: YES) at /usr/share/astguiclient/ADMIN_area_code_populate.pl line 158.
warning: %post(vicidial-2.9.441a-140612.1628.2.go.noarch) scriptlet failed, exit status 255 ===============================================================================

Note; I have set mysqladmin/root password to vicidialnow.

I see, fail connect to mysql, db asterisk fail to created.
how do I modify vicidial-2.9.441a-140612.1628.2.go.noarch.rpm ?

You need to change the default MySQL root password to "vicidialnow" without the quotes.

Here's the command:

mysqladmin password vicidialnow -p

Enter your current password.

Is there any iso for installing goautodial 3.3 64 bit with centos 7 ????

Nope. It was based on CentOS 5.X. However, there is a HOWTO for installing version 3.3 on CentOS 7.X. It's pretty straightforward. Try it.

Download the GOautodial 4 ISO installer. It's available now (thought the "Getting Started Guide" to be posted soon). Details are here: https://goautodial.org/boards/20/topics/14072.