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Requirements

Added by Anonymous almost 9 years ago

Hello,

What are the requirements for GOautodial 3.3 in these cases :

0-20 agents ?
20-50 agents ?
50-100 agents ?
100+ ?

Is it OK for virtualization (ESX) ?

Thank yuu for return.

Regards,


Replies (3)

RE: Requirements - Added by Derek Honeycutt almost 9 years ago

I am also interested in this same question but did not want to start a new thread for the same question. Also does Answering Machine Detection work right out of install?

RE: Requirements - Added by Demian Biscocho almost 9 years ago

Hey Guys,

When doing more than 50 agents, it's recommended to do a multi-server setup. This means having the database, web server and telephony components in separate servers. For 20 agents or less, a standard quad core CPU, 4 GB of RAM, SSD is sufficient for normal dialing (Up to 1:3 dial level ratio, g711 code, call recordings enabled and etc).

For virtualization environment running in production, we recommend para-virtualization (OpenVZ, LXC and etc) over full virtualization (KVM, Xen, ESX and etc). Call quality issues (related to inaccurate timer clock used by Asterisk meetme rooms), high CPU overhead are some of the issues a in fully virtualized environments.

Answering machine detection works out of the box when enabled on your campaign. Detection works up to 70%.

RE: Requirements - Added by Anonymous almost 9 years ago

Hello,

Thank you very much for your informations :)

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