Manual Dial issues - GOautodial Open Source Omni-channel Contact Center Suite - GOautodial Open Source Omni-channel Contact Center Suite (predictive dialer + inbound IVR & ACD + non-voice)

Manual Dial issues

Added by gm.cust3 gm.cust3 over 11 years ago

Once I make a Manual Dial from the agent screen , My dialer shows No Live Call. Why its so and Is it a Bug and any solution to this ?

Replies (1)

RE: Manual Dial issues - Added by striker 247 over 11 years ago

make sure
the number is dialling out via trunk.

it may cause due wrong dialplan

br
striker
striker24x7.blogspot.com

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