I can not call
Hello everyone,
I have a problem that is driving me crazy and I do not know where to look.
I installed GoAutoDial CE 3.3 configured and bought voip traffic on https://justgovoip.com/. I was doing the tests using both Zoiper that Eyebeam that connect perfectly when I log in as an agent. The only problem is that I can not make calls and even calls automatically switch agents. When I do a manual call is Zoiper Eyebeam that I respond, "I'm sorry thats not a valid extension please try again" and instead if I try to automatically switch a call list, nothing happens.
Do you have any idea?
Thanks in advance to all.
Replies (12)
RE: I can not call
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Added by striker 247 over 9 years ago
the number which you are dialing is not matching your dialplan
post your dialplan entry.
br
striker
www.striker24x7.blogspot.com
RE: I can not call
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Added by Mauro Chiarello over 9 years ago
I guessed it was from what research I've done on the web, but unfortunately I can not configure it properly.
exten => _0039X.,1,AGI
exten => _0039X.,2,Dial(SIP/${EXTEN:5}@GoautodialTest,,tTo)
exten => _0039X.,3,Hangup
RE: I can not call
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Added by striker 247 over 9 years ago
as per you dialplan
exten => _0039X.,1,AGI
exten => _0039X.,2,Dial(SIP/${EXTEN:5}@GoautodialTest,,tTo)
exten => _0039X.,3,Hangup
you need to dial any number which starting with 0039 Ie: _0039X.
and after dialling it will discard the first 5 digits ( ${EXTEN:5} )
to which counrtry u r dialling
br
striker
www.striker24x7.blogspot.com
RE: I can not call
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Added by Mauro Chiarello over 9 years ago
Help me to understand with an example. I have to call in Italy. The prefix to call in Italian is the 0039 (+39). So the configuration is right or wrong?
RE: I can not call
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Added by striker 247 over 9 years ago
try the below dialplan andpost back with output
exten => _39X.,1,AGI(agi://127.0.0.1/call_log)
exten => _39X.,2,Dial(SIP/00${EXTEN}@GoautodialTest,,tTo)
exten => _39X.,3,Hangup
br
striker
www.striker24x7.blogspot.com
RE: I can not call
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Added by striker 247 over 9 years ago
in earlier screen shot you should that you are dialling witout 00
now u r dialling with 00
copy the below dialplans and dial and paste the output here
exten => _39X.,1,AGI(agi://127.0.0.1/call_log)
exten => _39X.,2,Dial(SIP/00${EXTEN}@GoautodialTest,,tTo)
exten => _39X.,3,Hangup
exten => _0039X.,1,AGI(agi://127.0.0.1/call_log)
exten => _0039X.,2,Dial(SIP/${EXTEN}@GoautodialTest,,tTo)
exten => _0039X.,3,Hangup
br
striker
www.striker24x7.blogspot.com
RE: I can not call
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Added by striker 247 over 9 years ago
now its dialling properly via ur trunk
but getting refused by provider
either u r dialling wrong number, the number u dialled is not allowed in there route
check with the provider for issue
br
striker
www.striker24x7.blogspot.com
RE: I can not call
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Added by Mauro Chiarello over 9 years ago
Forse cercavi: Grazie per l'assistenza. Ora contatto il provider. Strike sei il migliore.
Thanks for the assistance. Now contact the provadire.
Striker're the best.
RE: I can not call
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Added by Mauro Chiarello over 9 years ago
Hello Striker,
I contacted my provider, I did unlock calls for Italy but the server returns me the same error and does not call. The number that I try and exits already works +39 030 nine eight 25 three four three.
I attach the error.
RE: I can not call
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Added by Demian Biscocho over 9 years ago
Hi Mauro,
Since you are one of our VoIP client, please file a support ticket on our portal http://www.goautodial.com. Our technical support team will be with you ASAP and help you dial Italy numbers.