GOautodial Open Source Omni-channel Contact Center Suite

Hi,

Can you post your asterisk CLI logs.

Regards,
Levy Ryan

Hi,
Thanks for your reply. Somehow i managed to register my voip account and the manual calls are being placed, but calls are not being placed to agents automatically. Here are my asterisk CLI logs.

[Oct 27 07:56:11] -- Executing [55558600051@default:2] Hangup("Local/5555860 0051@default-0000000d;2", "") in new stack
[Oct 27 07:56:11] Spawn extension (default, 55558600051, 2) exited non-zero on 'Local/55558600051@default-0000000d;2'
[Oct 27 07:56:11] -- Executing [h@default:1] AGI("Local/55558600051@default- 0000000d;2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16--- ------------") in new stack
[Oct 27 07:56:11] -- <Local/55558600051@default-0000000d;2>AGI Script agi:// 127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16--------------- complet ed, returning 0
[Oct 27 07:56:11] Manager 'sendcron' logged off from 127.0.0.1
[Oct 27 07:56:18] Manager 'sendcron' logged on from 127.0.0.1
[Oct 27 07:56:18] Using SIP RTP CoS mark 5
[Oct 27 07:56:21] > Channel SIP/8019-00000010 was answered.
[Oct 27 07:56:21] -- Executing [8600051@default:1] MeetMe("SIP/8019-00000010 ", "8600051,F") in new stack
[Oct 27 07:56:21] Parsing '/etc/asterisk/meetme.conf': [Oct 27 07:56:21] Found
[Oct 27 07:56:21] Parsing '/etc/asterisk/meetme-vicidial.conf': [Oct 27 07: 56:21] Found
[Oct 27 07:56:21] -- Created MeetMe conference 1023 for conference '8600051'
[Oct 27 07:56:22] -- <SIP/8019-00000010> Playing 'conf-onlyperson.gsm' (lang uage 'en')
[Oct 27 07:56:22] Manager 'sendcron' logged off from 127.0.0.1
[Oct 27 07:56:25] Manager 'sendcron' logged on from 127.0.0.1
[Oct 27 07:56:25] NOTICE¹⁷⁹⁰: chan_local.c:969 local_call: No such extension/c ontext 113143819742@default while calling Local channel
[Oct 27 07:56:25] NOTICE¹⁷⁹⁰: channel.c:5486 __ast_request_and_dial: Unable to call channel Local/113143819742@default
[Oct 27 07:56:25] Manager 'sendcron' logged off from 127.0.0.1
[Oct 27 07:56:43] Manager 'sendcron' logged on from 127.0.0.1
[Oct 27 07:56:43] NOTICE¹⁸⁴⁹: chan_local.c:969 local_call: No such extension/c ontext 114174352094@default while calling Local channel
[Oct 27 07:56:43] NOTICE¹⁸⁴⁹: channel.c:5486 __ast_request_and_dial: Unable to call channel Local/114174352094@default
[Oct 27 07:56:43] Manager 'sendcron' logged off from 127.0.0.1
[Oct 27 07:57:01] Manager 'sendcron' logged on from 127.0.0.1
[Oct 27 07:57:01] Manager 'sendcron' logged off from 127.0.0.1
[Oct 27 07:57:01] Manager 'sendcron' logged on from 127.0.0.1
[Oct 27 07:57:02] Manager 'sendcron' logged off from 127.0.0.1
[Oct 27 07:57:06] Manager 'sendcron' logged on from 127.0.0.1
[Oct 27 07:57:06] == Manager 'sendcron' logged off from 127.0.0.1

post your dialplan entry

what you have set Auto Dial Prefix in Campaign.

the number which you are dialling is not matching your dialplan

No such extension/c ontext 113143819742@default while calling Local channel

br
striker
www.striker24x7.blogspot.com