GOautodial Open Source Omni-channel Contact Center Suite

Hi Multidial,

Have you check if the leads you are using has the data and also have you included this to gets the data from your script?
lead_id=--A--lead_id--B--&vendor_id=--A--vendor_lead_code--B--&list_id=--A--list_id--B--

Cheers
q^_^p

Hi sorry for the late reply,

We don't need to show the leads in the script, all we need is the iframe which points to our own CRM,
but for some odd reason the iframe isn't working, I really need to get to the bottom of this,
basically when previewing the iframe, is just comes up with a blank box saying the title of the page.

We've tried an iframe to any website and it doesnt work so there must be some kind of bug or setting that's prevent the iframe from working.

<iframe src="http://*****/debtViewCust.php" style="background-color:transparent;" scrolling="auto" frameborder="0" allowtransparency="true" id="popupFrame" name="popupFrame" width="--A--1080--B--" height="--A--500--B--" STYLE="z-index:952"> </iframe>

Hi,

Do you still encounter a problem with the loading of your CRM on the iframe?

May I know what version you're using?

Cheers,
Chris

We're using the very latest version, I reinstalled the image yesterday just to be sure that there wasn't an issue with the install.

But still no luck what so ever.

I've set up the network correctly with our domain, I can ping and trace route any IP perfectly fine, Surely there must be a setting i'm missing, can someone give me an example of an iframe to be used with goautodial
and i'll see if I can manipulate it to work with our CRM, I know that goautodial uses nginx, so maybe there is a setting within nginx to allow the iframe to show?
I'm really very stuck and we cannot proceed with goautodial if we cannot get this iframe to function.

here's all my settings

Linux version 2.6.18-371.9.1.el5 (mockbuild@builder17.centos.org) (gcc version 4.1.2 20080704 (Red Hat 4.1.2-54)) #1 SMP Tue Jun 10 17:49:56 EDT 2014

IP settings:
172.16.0.24
255.255.254.0
172.16.0.1

DNS
172.16.0.27
172.16.0.21
8.8.8.8
DOMAIN.local (keeping hidden for security reasons)

I've tried more simple iframes, I've even tried just google and I get nothing.

The iframe is just completely blank

I've added a pic of what the blank script looks like

Multidial BVI wrote:

We're using the very latest version, I reinstalled the image yesterday just to be sure that there wasn't an issue with the install.

But still no luck what so ever.

I've set up the network correctly with our domain, I can ping and trace route any IP perfectly fine, Surely there must be a setting i'm missing, can someone give me an example of an iframe to be used with goautodial
and i'll see if I can manipulate it to work with our CRM, I know that goautodial uses nginx, so maybe there is a setting within nginx to allow the iframe to show?
I'm really very stuck and we cannot proceed with goautodial if we cannot get this iframe to function.

here's all my settings

Linux version 2.6.18-371.9.1.el5 (mockbuild@builder17.centos.org) (gcc version 4.1.2 20080704 (Red Hat 4.1.2-54)) #1 SMP Tue Jun 10 17:49:56 EDT 2014

goautodial-64bit-ce-3.0-RC1b.iso

IP settings:
172.16.0.24
255.255.254.0
172.16.0.1

DNS
172.16.0.27
172.16.0.21
8.8.8.8
DOMAIN.local (keeping hidden for security reasons)

I've tried more simple iframes, I've even tried just google and I get nothing.

The iframe is just completely blank

I've added a pic of what the blank script looks like

Hi,

Can you try this sample script

<iframe src="http://*****/debtViewCust.php?" style="background-color:transparent;" scrolling="auto" frameborder="0" allowtransparency="true" id="popupFrame" name="popupFrame" width="--A--script_width--B--" height="--A--script_height--B--" STYLE="z-index:17"> </iframe>

Thank You!

Hey Guys,

The URL in the iframe needs to use HTTPS. Since the GOadmin is HTTPS all the URLs in the iframes also needs to be HTTPS.