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Call recording for specific agents

Added by Guillermo Quiros over 10 years ago

Can i do call recordings for a very specific agents?

I thing a few agents are playing naughty to me, but we are in need to record calls for a few of them....

Do you know how to get this done ?

Thanks... your help will be very useful for us...

Thanks!!!


Replies (1)

RE: Call recording for specific agents - Added by Demian Biscocho over 10 years ago

There is currently no per agent recordings. You can enable the call recordings on your campaigns so you get to record all calls.

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