GOautodial Open Source Omni-channel Contact Center Suite

Ok... i fix it... :)

Somebody suggest:

http://IP-ADDRES/vicidial/welcome.php

once i logged in, i have seen on ADMIN and CONFERENCE that IP Address was other one, i copy that one and replace it... so BINGO, problem fixed.....

Now the problem is other one.... DAHDI

[Dec 1 18:28:37] > Channel SIP/30001-00000001 was answered.
[Dec 1 18:28:37] -- Executing [8600051@default:1] MeetMe("SIP/30001-00000001", "8600051|F") in new stack
[Dec 1 18:28:37] Parsing '/etc/asterisk/meetme.conf': [Dec 1 18:28:37] Found
[Dec 1 18:28:37] Manager 'sendcron' logged off from 127.0.0.1
[Dec 1 18:28:37] Parsing '/etc/asterisk/meetme-vicidial.conf': [Dec 1 18:28:37] Found
[Dec 1 18:28:37] WARNING[10762]: app_meetme.c:829 build_conf: Unable to open DAHDI pseudo device
[Dec 1 18:28:37] -- <SIP/30001-00000001> Playing 'conf-invalid' (language 'en')
[Dec 1 18:28:40] Spawn extension (default, 8600051, 1) exited non-zero on 'SIP/30001-00000001'
[Dec 1 18:28:40] -- Executing [h@default:1] DeadAGI("SIP/30001-00000001", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16---------------") in new stack
[Dec 1 18:28:40] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16--------------- completed, returning 0

Any idea ?

you need to reinstall the dahdi

check the below link
http://striker24x7.blogspot.in/2013/05/steps-to-reinstall-or-upgrade-dahdi.html

Does it means it went thru as expected and planned?

[root@go dahdi-linux-complete-2.7.0.1+2.7.0.1]# dahdi_genconf
Empty configuration -- no spans
Empty configuration -- no spans

[root@go dahdi-linux-complete-2.7.0.1+2.7.0.1]# dahdi_cfg -vvv
DAHDI Tools Version - 2.7.0.1
Notice: Configuration file is /etc/dahdi/system.conf
line 0: Unable to open master device '/dev/dahdi/ctl'

1 error(s) detected

[root@go dahdi-linux-complete-2.7.0.1+2.7.0.1]# /etc/init.d/dahdi restart
Unloading DAHDI hardware modules: done
Loading DAHDI hardware modules:
wct4xxp: [ OK ]
wcte12xp: [ OK ]
wct1xxp: [ OK ]
wcte11xp: [ OK ]
wctdm24xxp: [ OK ]
wcfxo: [ OK ]
wctdm: [ OK ]
wcb4xxp: [ OK ]
wctc4xxp: [ OK ]
xpp_usb: [ OK ]

Running dahdi_cfg: [ OK ]
[root@go dahdi-linux-complete-2.7.0.1+2.7.0.1]#

If so, thanks for everything, as well, thanks for your fast response..... it's awesome to see a community delivering superior help to its newbies in that very fast way !!!

is the issue resovle

type dahdi_cfg -vv to confirm.

When we tried to place the call on the ASTERISK CLI it says:

[Dec 2 12:22:26] NOTICE³¹⁶⁵: chan_local.c:599 local_call: No such extension/context in_file2022150930@default while calling Local channel
[Dec 2 12:22:26] NOTICE³¹⁶⁵: channel.c:3612 __ast_request_and_dial: Unable to call channel Local/in_file2022150930@default
[Dec 2 12:33:49] NOTICE¹⁹²⁸⁵: chan_local.c:599 local_call: No such extension/context in_file2022153261@default while calling Local channel
[Dec 2 12:33:49] NOTICE¹⁹²⁸⁵: channel.c:3612 __ast_request_and_dial: Unable to call channel Local/in_file2022153261@default

I realize the: file########## (is the phone number being dialed), and i used a valid number as well (Mine) to see if it gets to dial, no success :(

We tried placing (thru the dialer) a manual call, and we get this:

[Dec 2 12:23:01] -- Executing [8600051@default:1] MeetMe("Local/8600051@default-84f8,2", "8600051|F") in new stack
[Dec 2 12:23:01] > Channel Local/8600051@default-84f8,1 was answered.
[Dec 2 12:23:01] Starting Local/8600051@default-84f8,1 at default,in_file6264076878,1 failed so falling back to exten 's'
[Dec 2 12:23:01] Starting Local/8600051@default-84f8,1 at default,s,1 still failed so falling back to context 'default'
[Dec 2 12:23:01] -- Sent into invalid extension 's' in context 'default' on Local/8600051@default-84f8,1
[Dec 2 12:23:01] -- Executing [i@default:1] Playback("Local/8600051@default-84f8,1", "invalid") in new stack
[Dec 2 12:23:01] Manager 'sendcron' logged off from 127.0.0.1
[Dec 2 12:23:01] -- <Local/8600051@default-84f8,1> Playing 'invalid' (language 'en')
[Dec 2 12:23:01] WARNING[4029]: file.c:1297 waitstream_core: Unexpected control subclass '-1'
[Dec 2 12:23:01] WARNING[4029]: file.c:1297 waitstream_core: Unexpected control subclass '-1'
[Dec 2 12:23:01] Parsing '/etc/asterisk/manager.conf': [Dec 2 12:23:01] Found
[Dec 2 12:23:01] Manager 'sendcron' logged on from 127.0.0.1
[Dec 2 12:23:01] Parsing '/etc/asterisk/manager.conf': [Dec 2 12:23:01] Found
[Dec 2 12:23:01] Manager 'sendcron' logged on from 127.0.0.1
[Dec 2 12:23:01] Manager 'sendcron' logged off from 127.0.0.1
[Dec 2 12:23:05] Auto fallthrough, channel 'Local/8600051@default-84f8,1' status is 'UNKNOWN'
[Dec 2 12:23:05] -- Executing [h@default:1] DeadAGI("Local/8600051@default-84f8,1", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[Dec 2 12:23:05] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0--------------- completed, returning 0
[Dec 2 12:23:05] Spawn extension (default, 8600051, 1) exited non-zero on 'Local/8600051@default-84f8,2'
[Dec 2 12:23:05] -- Executing [h@default:1] DeadAGI("Local/8600051@default-84f8,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[Dec 2 12:23:05] -- AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0--------------- completed, returning 0

Hello Striker... issue has NOT been resolved, i succesfully installed the DAHDI but i get that error... any idea? (Server i got is a DEDICATED server)

[root@go ~]# dahdi_cfg -vv
DAHDI Tools Version - 2.7.0.1

DAHDI Version: 2.7.0.1
Echo Canceller(s):
Configuration ======================

Channel map:

0 channels to configure.

[root@go ~]# dahdi_genconf
Empty configuration -- no spans
Empty configuration -- no spans

================================================================================

dahdi_cfg -vvv shows the dahdi is installed perfect

can u check and post the cli again.

Everything solved.. if any need help... lean on me !!!

Hello I fresh installed goautodial 3.3 and I have the exact same problem

WARNING[14680]: app_meetme.c:1248 build_conf: Unable to open DAHDI pseudo device

So how you solved that problem? Dahdi seems to be installed and loaded but I still get this message.

Ok some weird findings.

I just checked /dev/dahdi and all files in there owned by root.
On another goautodial server these are owned by asterisk.

I think it's some weird permissions problem, maybe after yum update.

Is there any list or the files/folders need to be owned by asterisk or a script to run and fix the permissions on everything that maybe "damaged"?

post the output of dahdi_cfg -vvvv

br
www.striker24x7.blogspot.com

DAHDI Tools Version - 2.6.1

DAHDI Version: 2.6.1
Echo Canceller(s): HWEC
Configuration ======================

Channel map:

0 channels to configure.

You have new mail in /var/spool/mail/root

And also THANKS! striker you have helped me like 1000 times without knowing. Your replies and your blog is great help