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3rd party blind transfer

Added by Vivek Shah over 11 years ago

Hi All,

I am use voice broadcast feature.
when user press 1 as I set DTMF then call directly land to my specify Landline number.

Please guide me how to set it ASAP


Replies (1)

RE: 3rd party blind transfer - Added by striker 247 over 11 years ago

in campaign survey screen enable the below settings

Survey Method: EXTENSION

Survey Survey Xfer Extension: YOUR-LANDLINE-NUMBER

make sure you should have a Trunk to dial your LandLine number

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striker
www.striker24x7.blogspot.com

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