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system disconnection at 1 a.m and call in incoming queue

Added by Harouna MAIKASSOUA KALLE 3 months ago

Hello,
I need help please.
I am using the Goautodial V3 and i have two concerns:
First one: My inbound call campaign is set for 24 hours, but every day the system disconnects around 1 a.m for a few minutes. Please help me resolve this system disconnection issue.
The second concern: How do i enable call in incoming queue on the agent interface?
Thank you for helping me.


Replies (2)

RE: system disconnection at 1 a.m and call in incoming queue - Added by Wittie Manansala 2 months ago

GOautodial Version 3 is no longer supported or maintained. It's recommended to upgrade to a newer version for better support and access to new features

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