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DROP in inbound groups

Added by Brahim ZARROUK over 12 years ago

Hi,

i have problem with DROP in inbound in version 2.1, I explained the problem, the problem is instead of DROP I have Inbound Queue Timeout now so it distorts the stats because I need the percentage of the DROP


Replies (2)

RE: DROP in inbound groups - Added by Jerico James Milo over 12 years ago

please check your campaign settings

RE: DROP in inbound groups - Added by striker 247 over 12 years ago

increase the Drop Call Seconds in the ingroups, so that u can achinve the DROP status instead of timeout status

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